Kong
Forward Deployed Engineer
California, United States
Sponsorship not specifiedDetected 68 days ago
JavaScriptPythonJavaGoDistributed SystemsAWSAzureCloud PlatformsKubernetesTerraformAnsibleHelmCI/CDLinuxDevOpsSite Reliability EngineeringPlatform EngineeringCustomer SuccessCommunicationCollaborationOrganizational Skills
About the role
- We are seeking a Forward Deployed Engineer (FDE) to join Kong's growing Professional Services organization.
- This is a highly strategic, customer-facing engineering role focused on helping enterprise customers accelerate adoption of Kong's API and AI Connectivity platform through hands-on implementation, automation, migration tooling, and solution engineering.
- You will operate at the intersection of software engineering, architecture, platform engineering, and customer delivery.
Responsibilities
- Lead hands-on implementation efforts for API gateways, AI gateways, service mesh, developer portals, and related connectivity technologies.
- Build automation frameworks, migration tooling, custom integrations, and reusable accelerators to simplify customer adoption and modernization efforts.
- Drive migration initiatives from legacy API management platforms to Kong.
- Collaborate with Kong Product and Engineering teams to influence roadmap priorities based on real-world customer feedback and implementation learnings.
- Create reusable best practices, technical assets, reference architectures, documentation, and design patterns to scale delivery excellence across the organization.
- Support strategic customer initiatives involving AI connectivity, governance, platform modernization, and cloud-native transformation.
Nice to have
- 8+ years in customer-facing engineering, platform engineering, professional services, site reliability engineering, or software engineering roles.
- Strong hands-on software engineering and implementation experience.
- Experience with API gateways, API management, integrations, or distributed systems platforms.
- Strong proficiency in Linux, networking, cloud infrastructure, and DevOps practices.
- Experience with major cloud providers including AWS, Azure, or GCP.
- Programming experience in languages such as Python, Go, Java, JavaScript, or Lua.
- Experience with Infrastructure-as-Code and automation tooling such as Terraform, Helm, Ansible, or GitOps frameworks.
- Prior experience working in API Management, Open Source, Middleware, SaaS, or Infrastructure software companies is highly preferred.
Skills
- For more information, visit www.konghq.com http://www.konghq.com.
- Strong Kubernetes and cloud-native infrastructure expertise.
Company info
- Working at Kong is a unique opportunity to make a massive impact on Fortune 50/500 customers as they modernize mission-critical systems for the AI era.
- Develop production-grade code, scripts, plugins, CI/CD integrations, Kubernetes automation, and infrastructure tooling as part of customer engagements.
- Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
- Partner directly with enterprise customers to design, build, and implement Kong-based solutions across cloud, hybrid, and on-premise environments.
This listing is sourced directly from Kong's careers page and normalized into a canonical job model.