Cibc
Sr. Analyst, Technology Support
Toronto, ON · Senior
Sponsorship not specifiedDetected 1 day ago
ExpressProject ManagementRecruitingCommunicationCollaborationProblem Solving
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Cap-exempt (no lottery)0
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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We need talented, passionate professionals who are dedicated to doing what's right for our clients.
- Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
- You'll bring structure to day-to-day delivery activities and help teams stay informed, organized, and aligned on priorities.
Responsibilities
- The Data, Insights & Analytics (DI&A) Project Management Office (PMO) helps drive disciplined, effective delivery across a complex portfolio of technology and business initiatives.
- As a Senior Analyst, Technology Support, you'll play an important role in enabling successful project execution by providing operational, technical, and governance support across the DI&A portfolio.
- You'll act as a key connection point between business partners, project and program teams, technology teams, and support functions to help maintain stable tools, strong delivery controls, and consistent reporting.
- In this role, you'll support portfolio processes, coordinate issue tracking and resolution activities, administer tools, and contribute to continuous improvement across PMO operations.
- Your work will support better decision-making, stronger governance, and a more efficient project delivery environment.
- Portfolio support and coordination - Support DI&A project and program delivery by coordinating portfolio activities, maintaining delivery artifacts, and helping teams follow established PMO processes and governance requirements.
- Tool administration - Administer and support project delivery tools, ensuring information is accurate, current, and accessible while helping users resolve issues and use tools effectively.
- Issue and risk management - Track risks, issues, action items, and dependencies across initiatives, escalating concerns where needed and helping drive timely follow-up and resolution.
- Stakeholder collaboration - Partner with business stakeholders, project and program managers, technology teams, and support partners to coordinate activities, improve communication, and support successful delivery outcomes.
- Portfolio support and coordination
Requirements
- You have relevant experience.
- Experience supporting portfolios, governance processes, or technology-enabled initiatives is highly valued.
- You can work through complex information, identify patterns, and turn data into clear, useful reporting and actionable insights for stakeholders.
- You know project delivery tools and processes.
- You have experience with project tracking, reporting, governance documentation, and tool administration in a technology or project delivery setting.
- Knowledge of portfolio management and PMO practices would be an asset.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day
- We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
Compensation
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing
Benefits
- Prepare and maintain recurring portfolio, project, and governance reporting that gives stakeholders clear visibility into progress, risks, issues, dependencies, and delivery health.
Company info
- At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.
- At CIBC we enable the work environment most optimal for you to thrive in your role.
- You bring your real self to work, and you live our values - trust, teamwork, and accountability.
This listing is sourced directly from Cibc's careers page and normalized into a canonical job model.