Zendesk

Zendesk

Senior Enterprise Account Executive

Remote, Colorado, United States of America · Senior

Sponsorship not specified$320k-$480kDetected 5 days ago
CRMSalesAccount ManagementNegotiationOutbound SalesProcurementZendeskResearchLeadership

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odds of building a lasting career here

61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 11 green-card filings in this occupation, 100% were for a worker who already held the job.

Files H-1B transfers

11 transfer filings in the last year, covering 11 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet.
  • The role turns priority prospects into customers through disciplined prospecting, consultative discovery, evidence-based value cases, executive selling, commercial judgment and a clean transition to the post-sale account team.
  • Translate customer business priorities, service-operation challenges and transformation goals into a credible Zendesk platform and AI value proposition.

Responsibilities

  • Create and maintain enough qualified net-new pipeline to meet or exceed quota through targeted outbound, inbound conversion, partner routes and disciplined territory planning.
  • Lead a repeatable prospecting-to-close process: discovery, qualification, value mapping, mutual action planning, business-case development, negotiation, contracting and close.
  • Build executive and multi-threaded alignment across business, technology, security, finance, procurement and the economic buying committee.
  • Own commercial strategy, deal progression and negotiation within approved guardrails; protect customer value and delivery credibility.
  • Orchestrate Solution Engineers, Product Specialists, Marketing, SDR/BDR partners, ecosystem partners and leadership to improve win probability.
  • Document customer goals, stakeholders, use cases, commitments and success conditions for a clean handoff; return market, competitor and buyer insight to improve the go-to-market motion.
  • Day one: a genuine new-business orientation, targeted prospecting discipline and ability to create qualified demand-not simply work inbound leads.
  • Day one: commercial acumen to build ROI narratives, manage deal economics, negotiate thoughtfully and qualify out when the fit is not credible.
  • Day one: CRM, forecast and operating discipline; the ability to inspect facts, surface risk early and maintain mutual accountability.

Requirements

  • AI and platform fluency: ability to discuss AI, automation, service operations and platform value credibly and know when specialist depth is required.
  • bring specialists when deeper technical validation is required.
  • Discuss AI, automation, CX and platform value credibly at the business level; bring specialists when deeper technical validation is required.

Compensation

  • Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

Benefits

  • Maintain accurate CRM data, pipeline health, forecast discipline and early risk visibility; make decisions based on evidence rather than optimism.

Company info

  • What makes this role distinctive You will help customers move from a service challenge to a decision-ready case for change.
  • We are an AA/EEO/Veterans/Disabled employer.
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This listing is sourced directly from Zendesk's careers page and normalized into a canonical job model.