Insomnia Cookies

Store Operations Manager (GM)

Fort Worth TX (TCU) · Part-time

Sponsorship not specifiedDetected 2 days ago

ExcelRecruitingCustomer SupportLeadershipMentoringMicrosoft Office

About the role

Insomnia Cookies is actively hiring for a Store Operations Manager (GM) for our TCU store located at 2868 W Berry St, Fort Worth TX 76109.
Check out some of our content vids to learn more!
Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What's Possible "!

Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.
Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.
Manage and audit inventory to maintain proper controls.
Create and execute fun, local marketing drops.
Create and drive in-store recognition programs/contests.
Hire, coach and develop a diverse part-time hourly staff that includes
An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests

3+ years of management/leadership experience in a restaurant or retail establishment
Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business
A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System
Familiarity with using commercial convection ovens - a plus

a competitive base + bonus compensation package.
a $50.00 per month cellphone data plan stipend.
excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.
2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.
Enrollment in our Cookie College learning/training platform.

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz.
Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night.
With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio...
W e are seeking hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success!
Insomnia Cookies Timeline
Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)

This listing is sourced directly from Insomnia Cookies's careers page and normalized into a canonical job model.