Leavitt Group

Leavitt Group

Personal Lines Account Manager

Fort Bragg, CA

Sponsorship not specifiedDetected 126 days ago
Customer SupportCommunicationProperty & Casualty

About the role

  • At Lincoln Leavitt our Account Managers are trusted advisors-supporting renewals, driving new business, and delivering exceptional service.
  • You'll work closely with producers and carriers to ensure clients have the right property and casualty coverage.
  • Job Description: The Personal Lines Account Manager works to answer inbound personal lines service and sales calls.

Responsibilities

  • They will document all contacts, maintain customer records and files in a professional manner, and update customer information as appropriate for accuracy.
  • They will effectively utilize technology to perform assignments and requests.
  • In addition to inbound service calls, the Account Manager will perform service activities to support their team and their manager or others, consistent with the responsibilities outlined above.

Requirements

  • 3-4 years of personal lines experience in service and sales

Benefits

  • Health Insurance with an ( HSA or FSA )
  • Dental and Vision Insurance
  • Paid time off (sick time & vacation days & holidays)
  • Wellness Program
  • During routine service contacts, they will also use their knowledge to identify any coverage gaps associated with a customer's request and educate the customer on ways to mitigate their risk.

Company info

  • The Personal Lines Account Manager works to answer inbound personal lines service and sales calls.
  • They perform service and sales for customers including but not limited to adding/deleting/replacing vehicles, changing coverages, adding/deleting lienholders and mortgagees, answering billing questions, verifying insurance, taking payments, cross sell, new quotes and handling other insurance questions as appropriate to service customers.
  • They will maintain effective and timely follow-up systems and verify transactions with customers.
  • Additionally, they will use knowledge of personal lines products, carriers, and agency and carrier rules to service customers effectively.

This listing is sourced directly from Leavitt Group's careers page and normalized into a canonical job model.