Fortive
Customer Care Specialist
Everett, WA, United States
No sponsorship$30k-$50kDetected 6 days ago
CRM
About the role
- We're seeking someone who listens actively, communicates clearly by phone and email, and thrives in a fast-paced, customer-focused environment.
Responsibilities
- Manage high-volume customer interactions via Five9 and CRM Dynamics, averaging ~75 calls and 30-50 emails daily.
- We Support distributors and end users with inquiries related to contracts, quotes, orders, shipping, and troubleshooting potential issues.
- This is a job for someone that takes pride in providing top-notch support.
Requirements
- Develop a strong understanding of Fluke brands and internal support teams to ensure skilled and accurate call support and ticket transfers.
Compensation
- $30k-$50k
Company info
- Assist customers with navigating Fluke's exter...
- This role is a first point of contact for customers and distributors needing support with Fluke products-resolving inquiries, directing users to resources, and ensuring a smooth experience.
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This listing is sourced directly from Fortive's careers page and normalized into a canonical job model.