Fortive

Fortive

Customer Care Specialist

Everett, WA, United States

No sponsorship$30k-$50kDetected 6 days ago
CRM

About the role

  • We're seeking someone who listens actively, communicates clearly by phone and email, and thrives in a fast-paced, customer-focused environment.

Responsibilities

  • Manage high-volume customer interactions via Five9 and CRM Dynamics, averaging ~75 calls and 30-50 emails daily.
  • We Support distributors and end users with inquiries related to contracts, quotes, orders, shipping, and troubleshooting potential issues.
  • This is a job for someone that takes pride in providing top-notch support.

Requirements

  • Develop a strong understanding of Fluke brands and internal support teams to ensure skilled and accurate call support and ticket transfers.

Compensation

  • $30k-$50k

Company info

  • Assist customers with navigating Fluke's exter...
  • This role is a first point of contact for customers and distributors needing support with Fluke products-resolving inquiries, directing users to resources, and ensuring a smooth experience.

This listing is sourced directly from Fortive's careers page and normalized into a canonical job model.