Waymark
Pharmacy Technician - Cleveland, Ohio
Cleveland, Ohio · Contract
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About the role
- You should be familiar with pharmacist interventions in primary care that help patients overcome challenges gaining access to, and appropriately taking, their medications.
Responsibilities
- Perform telephonic and SMS outreach to patients and providers/pharmacies to address medication access issues, medication non-adherence or other drug utilization activities to improve patient and quality outcomes.
- As a Pharmacy Technician, you will provide virtual (primarily telephonic) support for Medicaid patients.
- Convenient options to support your commute needs.
Requirements
- Ability to navigate proficiently within multiple computer systems including (but not limited to spreadsheets, EMRs, and others).
- Employment history and advanced degree/professional license verification (when applicable) are included as part of the standard background check process.
Nice to have
- 3 or more years experience working in outpatient/primary care/clinic-based, or managed care settings.
- Experience working in a call center handling pharmacy-related customer service requests.
- Experience with lean process improvement and/or other quality improvement initiatives and development and implementation of new operational workflows.
- Experience with EMR documentation.
- $22.38/hr - $25.42/hr
- Here's what you can expect:
- Incentive Program: Receive additional compensation through performance-based incentives that align with organizational goals and enhance patient outcomes.
- Offer of employment is contingent upon successful completion of a background check.
Compensation
- In addition to salary, we offer a comprehensive benefits package.
Benefits
- Professional Development Stipend:
- A dedicated stipend supports professional development and growth.
- Coordinate patient medication needs with a multidisciplinary team including community health workers (CHW's), care coordinators, and therapists.
- You will partner with Waymark pharmacists to help patients access medications, address barriers to medication non-adherence, access relevant durable medical equipment (DME), and elevate prescription needs to providers.
This listing is sourced directly from Waymark's careers page and normalized into a canonical job model.