Parloa
Sr. Brand Designer
New York Office · Senior
Sponsorship not specified$140k-$175kDetected 89 days ago
Agentic AIComplianceFigmaDesign SystemsBrand StrategySAPRecruitingCustomer SupportCommunicationCollaborationPublic Speaking
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odds of building a lasting career here
54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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About the role
- Participate in the creative development of assets across digital and physical channels.
- Set the visual bar, and ensure brand fidelity across all creative assets.
- A portfolio that demonstrates exceptional craft across brand, campaign, and digital, and has a deep understanding of how creative works in different marketing channels, i.e., events, social media, and displays
Responsibilities
- As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges.
- Craft the direction and expression of Parloa brand design
- Partner with Marketing, Brand, Content, Product, Sales, and Partnerships teams to align visual storytelling.
- Help to evolve and maintain our visual identity system.
- QA design outputs for polish, detail, and consistency.
- Support briefing and directing external creative agencies, while ensuring external partners deliver work that integrates seamlessly with in-house standards.
- Partner with Operations and Global Head of Design on prioritization, project planning, and resource allocation.
- Inspired to build the most (only?) design-forward brand in SaaS
- In this role, you will design high-impact brand assets to support digital marketing, field events, product marketing, high-stakes presentations, and more.
- You'll join our in-house creative team, reporting directly to the Global Head of Design & Creative to help set the standard of creative at Parloa and the category.
Requirements
- 8+ years of experience in graphic/brand design.
- Proficiency in design systems (typography, color, layout, iconography, grids, graphic devices).
- Proficiency in Figma and Adobe CC suite
- Familiarity with AI-powered creative tools for image and video generation and curiosity to stay ahead of emerging capabilities.
- We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action.
Nice to have
- Experience with storyboarding and motion is a plus
Skills
- Obsessed with breakthrough branding and creative expression
- clear feedback, compelling presentations, and strong stakeholder alignment.
- Our Recruiting Process:
- Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
- At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks.
- People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.
Compensation
- $140,000 - $175,000 USD
Benefits
- We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Company info
- About Parloa Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
- If you care about shaping how businesses and customers connect at scale-and want your work to matter in real, everyday moments, this is where you do it.
- Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
This listing is sourced directly from Parloa's careers page and normalized into a canonical job model.