Parloa

Sr. Brand Designer

New York Office · Senior

Sponsorship not specified$140k-$175kDetected 20 days ago

Agentic AIComplianceFigmaDesign SystemsBrand StrategySAPRecruitingCustomer SupportCommunicationCollaborationPublic Speaking

About the role

Parloa is looking for an experienced Sr.
Brand Designer to define and craft our brand's visual identity across all touchpoints.
Participate in the creative development of assets across digital and physical channels.

Craft the direction and expression of Parloa brand design
Partner with Marketing, Brand, Content, Product, Sales, and Partnerships teams to align visual storytelling.
Help to evolve and maintain our visual identity system.
QA design outputs for polish, detail, and consistency.
Support briefing and directing external creative agencies, while ensuring external partners deliver work that integrates seamlessly with in-house standards.
When millions of people reach out to a brand, those interactions aren't just support tickets; they're defining experiences.
In this role, you will design high-impact brand assets to support digital marketing, field events, product marketing, high-stakes presentations, and more.
You'll join our in-house creative team, reporting directly to the Global Head of Design & Creative to help set the standard of creative at Parloa and the category.
This role combines design excellence, team collaboration, and AI-driven innovation.
You'll work within Parloa's brand design system to ensure every asset is not only consistent and precise but also visionary, guiding, and emotionally resonant.

8+ years of experience in graphic/brand design.
Proficiency in design systems (typography, color, layout, iconography, grids, graphic devices).
Proficiency in Figma and Adobe CC suite
Familiarity with AI-powered creative tools for image and video generation and curiosity to stay ahead of emerging capabilities.
We're at the beginning of a new era in customer experience, one where AI doesn't just respond, but understands, reasons, and takes action.

Obsessed with breakthrough branding and creative expression
clear feedback, compelling presentations, and strong stakeholder alignment.
Our Recruiting Process:
Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
At Parloa, ownership isn't a buzzword; it means being accountable for outcomes, not just tasks.
People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

$140,000 - $175,000 USD
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
Parloa is an e-verify employer in the USA. Please click here to learn more.

We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

making every conversation seamless, intelligent, and genuinely helpful.
If you care about shaping how businesses and customers connect at scale-and want your work to matter in real, everyday moments, this is where you do it.
We operate in a category that's evolving fast, where the bar is high, and the problems are complex.
We hire people who think in solutions, communicate with clarity, and follow through.
Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.

This listing is sourced directly from Parloa's careers page and normalized into a canonical job model.