JM Family

JM Family

Health & Group Benefits Manager

Florida - Deerfield Beach

Sponsorship not specifiedDetected 12 days ago
ComplianceProject ManagementStakeholder ManagementBudgetingProcess ImprovementVendor ManagementHRPerformance ManagementHRISCompensationHIPAALeadershipCommunicationProblem SolvingMentoring

About the role

  • All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
  • JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER JM Family Enterprises, Inc. is an Equal Employment Opportunity employer.

Responsibilities

  • Own escalation processes for complex and sensitive matters, analyzing service trends to address root causes and implement sustainable solutions.
  • Own strategic relationships with carriers, consultants, pharmacy partners, and third-party administrators, including executive business reviews, contract negotiations, renewals, and long-term partnership strategy.
  • Lead vendor evaluations, RFPs, contract negotiations, renewals, technology reviews, and performance management activities.
  • Lead audits, regulatory reporting, governance activities, and compliance-related communications.

Requirements

  • Bachelor's degree in Human Resources, Business, Finance, or a related field.
  • 7-10+ years of progressive health and welfare benefits experience in a complex organization.
  • Strong expertise in benefits administration, compliance, vendor management, communications, and process improvement.
  • Demonstrated success leading large-scale projects, Open Enrollment activities, system enhancements, or vendor implementations.
  • Strong analytical, problem-solving, and stakeholder management skills.
  • Minimum three years of leadership experience managing teams and developing talent.
  • Work in-person in the Deerfield Beach, FL office a minimum of 3 days a week.
  • Experience with Workday Benefits or similar HR technology platforms.
  • CEBS, CBP, or related professional certification.
  • This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
  • JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard any characteristic protected by law - whether actual or perceived - including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity gender expression, sexual orientation, marital status, military service, veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.

Compensation

  • Lead annual Open Enrollment planning, execution, communication, and stakeholder coordination.

Benefits

  • Lead the strategy, administration, and continuous improvement of JM Family's best-in-class Health & Group Benefits portfolio.
  • Partner closely with the Retirement Benefits Manager to deliver an integrated total rewards strategy; familiarity with defined benefit, defined contribution, and executive retirement plans is preferred.
  • Partner with the Director, Benefits on benefit design recommendations and execution, carrier strategy, budget, and contribution structures, and long-term portfolio planning.
  • Own the benefits communication and education strategy, ensuring associates understand and maximize the value of JM Family's offerings.
  • Partner with Shared Services to deliver consistent, high-quality associate support and benefits education that reflects JM Family's culture of care and service.
  • Partner with HR Product, Technology, and Operational Excellence leaders to establish priorities for benefits technology enhancements, digital transformation efforts, and future-state associate experiences.
  • Partner with the Benefits Operational Excellence Lead to drive project management, process improvement, and strategic initiatives across the portfolio.
  • Serve as a key stakeholder in benefits system enhancements, implementations, and change management, using data and insights to prioritize technology and process improvements.
  • Partner with Shared Services teams to deliver effective benefits administration, education, and associate support.

Visa & Work Authorization

  • tic protected by law – whether actual or perceived – including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions
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This listing is sourced directly from JM Family's careers page and normalized into a canonical job model.