Academy of Digital Industries

Academy of Digital Industries

Learning Quality Specialist GEO

Tbilisi, Tbilisi, Georgia

Sponsorship not specifiedDetected 49 days ago
Customer SuccessCommunicationCollaborationProblem SolvingMentoringOrganizational Skills

About the role

  • The Learning Quality Specialist ensures every student has a consistently outstanding learning experience.

Responsibilities

  • Document findings, classify issues by impact, and escalate critical risks with clear evidence and recommendations.
  • Prepare quality reports, share insights with stakeholders, and support data-driven decision making.
  • The freedom to own your work and make an impact.

Requirements

  • Experience with AI-powered workflows and automation tools.

Nice to have

  • Experience using LMS is preferred.

Skills

  • What started in 2018 as a grassroots initiative in Tbilisi has evolved into a global Edtech platform with over 30,000 alumni.

Benefits

  • A genuinely friendly and supportive work environment.
  • Private health insurance.
  • Role Overview The Learning Quality Specialist ensures every student has a consistently outstanding learning experience.
  • Monitor the quality of learning programs, Mentor-led sessions, and the overall student experience against established quality standards.
  • Monitor student feedback and communication channels to identify trends, risks, and opportunities to improve the learning experience.
  • Conduct regular Course Health Checks and track quality metrics across programs.
  • Collaborate with Learning, Community, Operations, Marketing, and Mentor teams to drive continuous improvement initiatives.
  • Recommend process improvements that enhance learning quality, operational excellence, and student satisfaction

This listing is sourced directly from Academy of Digital Industries's careers page and normalized into a canonical job model.