Zoox
Team Lead, Ground Operations (3rd Shift)
Miami, FL · Contract
Sponsorship not specifiedDetected 2 days ago
LogisticsProcess ImprovementLeadershipCommunicationMentoringOSHA
About the role
- You will be responsible for the holistic readiness of our vehicle fleet, ensuring maximum fleet uptime and vehicle availability for daytime operations.
- In this technical leadership role, you will ensure vehicles are configured, maintained, and prepared for service, while shaping a positive workshop and depot culture.
Responsibilities
- As the Team Lead for Ground Operations (3rd Shift), you will drive operational excellence by leading overnight fleet maintenance, rework, and mission readiness activities.
- You will lead a team of skilled vehicle technicians and readiness and response associates on the overnight shift.
- By optimizing workflows and taking ownership of mission-critical readiness targets, you will act as a strategic partner to cross-functional teams, translating high-level operational goals into actionable plans for your 3rd-shift crew.
- Support the tracking of Key Performance Indicators (KPIs) to measure individual and team performance, providing consistent feedback to help your team achieve its mission.
- Support the analysis, documentation, and reporting of fleet data to aid in root cause analysis on component and vehicle-level issues, preventing future downtime.
- Ensure the correct software and firmware are deployed to the right vehicles at the right time to support morning operations.
- Manually drive and maneuver autonomous and auxiliary vehicles when needed to support readiness workflows and yard logistics.
- Performance Tracking: Support the tracking of Key Performance Indicators (KPIs) to measure individual and team performance, providing consistent feedback to help your team achieve its mission.
Requirements
- 5+ years of hands-on automotive technician experience combined with 2+ years of people leadership or supervisory experience.
- Extensive knowledge of automotive maintenance methods, diagnostic methods, parts, and tools, including high proficiency in CAN/LIN architecture, wiring diagrams, and soldering.
- Proven ability to quickly learn technical subjects.
- must be honest, responsible, and capable of translating technical details for cross-functional stakeholders.
- Clean driving record and the ability to travel locally and nationally (less than 20%).
- Excellent written and verbal communication skills; must be honest, responsible, and capable of translating technical details for cross-functional stakeholders.
- Willingness and ability to lead overnight operations (3rd shift).
- Excellent written and verbal communication skills
- Demonstrated ability to manage time, multitask, and drive priorities effectively in a fast-paced, ambiguous startup environment.
- Bonus Qualifications
Nice to have
- Bachelor's degree in a technical or business field, or a Technical trade school certificate / Associate Degree in automotive repair.
- Strong understanding of electric vehicle architecture and high-voltage systems.
- Experience in a fast-paced service environment.
- Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.
Benefits
- Safety Stewardship: Enforce all health and safety policies in the workshop.
This listing is sourced directly from Zoox's careers page and normalized into a canonical job model.