Centific
Operation Lead
Remote Work( USA)
Sponsorship not specifiedDetected 30 days ago
Machine LearningData ScienceLLMsRAGProject ManagementJiraStakeholder ManagementOperations ManagementProcess ImprovementLeadershipCommunicationCollaborationProblem SolvingPublic SpeakingAdaptability
About the role
- Additionally, the Operations Lead will support cross-functional departments to streamline operations, enhance efficiency, and drive the successful deployment of solutions that align with Centific's strategic goals.
- As an Operations Lead within Centific Solutions team, you will be responsible for the discovery phase of new opportunities in GenAI and AI data services, including scope definition, interfacing with client and internal stakeholders, pricing and design of process workflows.
Responsibilities
- o Develop and maintain a knowledge base of pilot and program data to streamline the discovery phase of new opportunities
- o Develop and implement scalable operational strategies to support the delivery of solutions and services.
- o Identify opportunities for process improvements and drive initiatives to enhance operational efficiency and effectiveness.
- o Collaborate with Solution Engineers on new tooling evaluation, testing, and integration.
- o Evaluate and implement technology solutions and tools to support operational processes.
Requirements
- Education:
- o Experience with global and remote team collaboration
- o Technical understanding of basic file formats, scripts and data ingestion pipelines (this role will need to manage conversations with a technical audience as part of solution design)
- Strong leadership and team management abilities.
Nice to have
- o Bachelor's degree in data science, Operations Management, Engineering, or a related field.
- o Advanced degree or relevant certifications (e.g., Masters, Six Sigma, PMP) preferred.
- o Minimum of 5 years of experience in service operations management, with a proven track record of leading teams and managing complex projects.
- o Minimum of 2 years of experience vendor-side experience, especially with Fortune 200 companies and/or large tech companies
- o Minimum of 2 years of experience in operations and/or project management
- o Experience with GenAI, AI, localization, or related projects
- o Experience preparing and presenting program data to client and internal stakeholders
- o Advanced proficiency with the Office Tool Suite and JIRA workflows
Skills
- o Stay up to date with industry trends and advancements to ensure that our operations remain competitive and efficient.
- Excellent problem-solving and analytical skills.
- Proficiency in process improvement methodologies and tools.
- Familiarity with project management software and operational tools.
- Strategic thinker with a focus on results.
- Proactive and adaptable, with a strong sense of ownership.
- Detail-oriented with a commitment to quality and excellence.
- Centific is an equal-opportunity employer.
- Salary $100K Annually
- About Centific
- Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.
- Operation Lead
Compensation
- Salary $100K Annually
Visa & Work Authorization
- pplicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy)
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