Herselfhealth

Herselfhealth

Medical Records & Referral Coordinator (Remote)

Remote, MN

Sponsorship not specifiedDetected 13 hours ago
ComplianceHRHIPAAEHR/EMRCommunicationCollaborationOrganizational Skills

About the role

  • Our patient-centric Primary Care clinics are dispersed across Minneapolis/St.
  • We're seeking like-minded individuals who share this passion to join us!
  • We foster a culture of collaboration, excellence and the willingness to roll up our sleeves and learn as we grow.

Responsibilities

  • Receive and manage ROI requests initiated by clinic staff
  • Maintain documentation of all outgoing requests and communications
  • Perform routine follow-up with external facilities
  • Maintain organized tracking workflows to prevent gaps in care
  • Upload documents to EMR and route to appropriate provider or staff
  • Maintain strict confidentiality of all patient information (HIPAA compliance)
  • Support audits, chart prep, and records-related quality initiatives
  • Partner with clinical teams to close referral loops

Nice to have

  • While candidates located in Minnesota are strongly preferred, we welcome applications from individuals who are legally authorized to work in the United States.

Skills

  • Authorized to work in the United States
  • High school diploma or equivalent required
  • 1-3 years of experience in healthcare, medical records, or referral coordination
  • Experience with EMR systems (Athena preferred)
  • Knowledge of HIPAA and medical records processes
  • Strong organizational skills and attention to detail
  • Nice-to-have Qualifications and
  • Experience with Release of Information (ROI) workflows
  • Experience coordinating referrals or care transitions
  • Familiarity with multi-site clinic operations or value-based care models
  • All employees of Herself Health are expected to fully understand and abide by the practice's compliance policies and procedures.
  • Employees are provided training upon hire and annually and regularly notified of changes as needed.

Compensation

  • Employees are provided training upon hire and annually and regularly notified of changes as needed.

Benefits

  • Monitor and manage Medical Records inbox within the EMR
  • Receive and review incoming medical records

Company info

  • At Herself Health, we're on a mission to help women get more life out of life, together.
  • We are thrilled to serve the Twin Cities.
  • Our team of 100+ colleagues is on a mission to innovate the primary care landscape for women 65+.
  • We are building a new model of primary care for women 65+ to solve long-standing problems: rushed appointments, long wait times, and care that's generalized rather than specialized towards women's needs later in life such as post-menopausal care, bone density, weight management, and mental, social and emotional well-being.
  • As we grow our team, we are seeking strategic thought leaders who have a passion for building and innovating.
  • We have a customer first mindset, and we are looking for team members who share that.
  • Our ideal candidates have strategic prowess and the ability to use data to build best practices and implement great ideas in collaboration with our team and our community.
  • About the Medical Records & Referral Coordinator Role:
  • The Medical Records & Referral Coordinator is responsible for managing medical records workflows and coordinating outgoing referrals to ensure timely, accurate, and compliant patient care.
  • This role oversees Release of Information (ROI) processes, tracks incoming and outgoing records, coordinates specialty referrals, and ensures completion of the care continuum within the EMR.
  • The position supports providers and clinical teams by maintaining organized, efficient workflows that promote continuity of care and HIPAA compliance.
  • Location Requirements:
  • Essential Functions:
  • Review ROI documentation for completeness and HIPAA compliance
  • Ensure all releases meet regulatory and organizational requirements
  • Submit records requests to hospitals, specialists, and external organizations
  • Ensure requests are processed accurately and in a timely manner
  • Track all outstanding records requests to completion
  • Escalate delays or issues to Clinic Manager as needed
  • Verify records are complete and matched to the correct patient chart

Visa & Work Authorization

  • While candidates located in Minnesota are strongly preferred, we welcome applications from individuals who are legally authorized to work in the United States.
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This listing is sourced directly from Herselfhealth's careers page and normalized into a canonical job model.