USAA
Sr. Auto Adjuster
Tampa Campus · Senior
Sponsorship not specified$55k-$92kDetected 6 days ago
NegotiationValuationCustomer SupportCommunicationProblem SolvingProperty & Casualty
About the role
- As a Senior Auto Adjuster your work will focus on adjusting non-injury auto claims.
Responsibilities
- Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions.
- Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.
- Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
- Experiences that will support your success:
Requirements
- 2 years of customer service experience.
- 1 year of experience handling low to moderately complex auto non injury liability claims.
- Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
- Ability to organize, analyze, and effectively determine risk and appropriate response.
- Successful completion of a job-related assessment may be required.
- Bachelor's degree.
Compensation
- You are paid within the salary range based on your experience and market data of the position.
- The actual salary for this role may vary by location.
- Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
- The salary range for this position is: $54,550 - $92,060.
- Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.
Benefits
- Additionally, our career path planning and continuing education assists employees with their professional goals.
- For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
- Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.
- Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
- Experience determining auto liability coverage.
Equal opportunity
- Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- USAA is an Equal Opportunity Employer.
This listing is sourced directly from USAA's careers page and normalized into a canonical job model.