Higharc

Adoption Project Manager

Remote (United States) · Full-time

Sponsorship not specifiedDetected 48 days ago

Project ManagementJiraERPCustomer SuccessLeadershipCommunication

About the role

Join a founding team who've shipped products for Autodesk, Electronic Arts, Nike, and Apple.
Higharc is seeking an Adoption Project Manager to bring execution discipline to complex customer adoption programs.
This role is responsible for making customer delivery organized, visible, sequenced, and actively managed from kickoff through launch and ongoing adoption milestones.

Own and maintain the integrated project plan across Higharc and customer workflows.
Own launch readiness visibility and ensure readiness criteria are tracked, current, and clearly communicated.
Collaborate with customer stakeholders, technical leadership, and Client Strategy teams to execute complex statements of work and onboarding strategies.
You're a high-agency project operator who creates clarity in programs that drive results.
You're the constant: the person who documents, aligns, and navigates forward.
As the Adoption Project Manager, you own the project operating system for assigned programs and serve as the execution backbone that keeps delivery on track.
Experience building delivery artifacts, playbooks or implementation materials designed to scale across teams or customer programs.

5+ years of experience in customer-facing project management, implementation management, technical program management, professional services, SaaS delivery, or complex business transformation programs.
Experience managing complex, multi-workstream programs across cross-functional teams
Proven ability to hold internal and external stakeholders accountable to owners, dates, and commitments

Experience in enterprise SaaS implementation or professional services within the AEC industry.
Background in residential construction, construction project management, construction technology, architecture, purchasing, estimating, ERP integrations, or business transformation.
PMP, PMI-ACP, CSM, or similar certification.
Proficiency with project management tools: ClickUp (preferred), Smartsheet, Asana, Monday.com http://Monday.com, Jira, Notion, or equivalent
A major plus if you also bring:

Maintain a clear, current view of project health and escalate stalled decisions, critical path risks, and cross-workstream dependencies before they become customer problems.
We offer flexible hours so you can do your best work without missing out on life.
Higharc offers competitive salaries with significant equity, in a fast-growing, well-funded company.

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who've shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised a total of $83M with support from top-notch venture capital firms and more than 18 strategic investors-industry leaders in construction, building products manufacturing, and distribution.
Higharc is seeking an Adoption Project Manager to bring execution discipline to complex customer adoption programs. This role is responsible for making customer delivery organized, visible, sequenced, and actively managed from kickoff through launch and ongoing adoption milestones.
Higharc is a VC-backed startup that is changing how new homes are designed and built.
We have raised a total of $83M with support from top-notch venture capital firms and more than 18 strategic investors-industry leaders in construction, building products manufacturing, and distribution.
Higharc implementations are multi-workstream programs spanning teams across Higharc and our customers. As the Adoption Project Manager, you own the project operating system for assigned programs and serve as the execution backbone that keeps delivery on track.
Higharc implementations are multi-workstream programs spanning teams across Higharc and our customers.

This listing is sourced directly from Higharc's careers page and normalized into a canonical job model.