The MJ Companies
Client Manager, Employee Benefits
Carmel, Indiana
Sponsorship not specifiedDetected 35 days ago
AccessibilityProject ManagementCustomer SupportCommunicationCollaborationPublic Speaking
About the role
- This role provides day-to-day customer service to clients, including helping to resolve issues related to billing, claims and eligibility.
Skills
- Manage new client onboarding and benefit administration configurations.
- Set up new groups, renewals, and terminations, ensuring seamless client transitions and accurate record maintenance.
- Participate in client meetings as needed.
- Save and organize crucial correspondence and meeting notes to ensure consistency and accessibility of information.
- Coordinate annual compliance tasks for clients in collaboration with internal Compliance Team
- Engage in pre-marketing strategies, gather analytics for marketing and ensure client needs are met effectively.
- Facilitate open enrollment sessions, using tools like Knovio for presentations and handling communication tasks to ensure smooth operations.
- Review and assist in updating benefit guides to ensure they are comprehensive and reflective of current offerings.
Compensation
- Coordinate annual compliance tasks for clients in collaboration with internal Compliance Team
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This listing is sourced directly from The MJ Companies's careers page and normalized into a canonical job model.