The MJ Companies

The MJ Companies

Client Manager, Employee Benefits

Carmel, Indiana

Sponsorship not specifiedDetected 35 days ago
AccessibilityProject ManagementCustomer SupportCommunicationCollaborationPublic Speaking

About the role

  • This role provides day-to-day customer service to clients, including helping to resolve issues related to billing, claims and eligibility.

Skills

  • Manage new client onboarding and benefit administration configurations.
  • Set up new groups, renewals, and terminations, ensuring seamless client transitions and accurate record maintenance.
  • Participate in client meetings as needed.
  • Save and organize crucial correspondence and meeting notes to ensure consistency and accessibility of information.
  • Coordinate annual compliance tasks for clients in collaboration with internal Compliance Team
  • Engage in pre-marketing strategies, gather analytics for marketing and ensure client needs are met effectively.
  • Facilitate open enrollment sessions, using tools like Knovio for presentations and handling communication tasks to ensure smooth operations.
  • Review and assist in updating benefit guides to ensure they are comprehensive and reflective of current offerings.

Compensation

  • Coordinate annual compliance tasks for clients in collaboration with internal Compliance Team

This listing is sourced directly from The MJ Companies's careers page and normalized into a canonical job model.