Usaa

Usaa

Inside Senior Property Adjuster - Denver, CO

Denver Metro, CO Home · Senior

No sponsorship$64k-$122kDetected 6 hours ago
NegotiationResearchCommunicationClaims Management

About the role

  • As a Senior Property Adjuster, you will work w ithin defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members.
  • This role is remote eligible in the continental U.S. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week.

Responsibilities

  • Partner with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
  • Determine and negotiate moderate complexity claims settlement. Develop recommendations and collaborate with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
  • Maintain accurate, thorough, and current claim file documentation throughout the claims process.
  • Utilize platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.
  • Apply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilize platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.
  • Developing knowledge of residential construction.
  • Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Requirements

  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
  • 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.
  • Working knowledge of estimating losses using Xactimate or similar tools and platforms.
  • Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.
  • Experience handling water loss claims including water mitigation, water loss estimating and reconciliation.
  • Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX).
  • Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.).
  • Proficiency in Xactimate (Level 1 and/or Level 2 certification).

Skills

  • USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
  • Recognize and empathize with members' life events, as appropriate.
  • USAA office locations are Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX and Tampa, FL.
  • Relocation assistance is not available for this position.
  • This position is for the Denver, CO, Metro area.

Compensation

  • You are paid within the salary range based on your experience and market data of the position.
  • The actual salary for this role may vary by location.
  • Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
  • The salary range for this position is: $63,590 - $121,530.
  • Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.

Benefits

  • Additionally, our career path planning and continuing education assists employees with their professional goals.
  • For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
  • Proactively manage assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
  • Identify coverage concerns, review prior loss history, determine and create Special Investigation Unit (SIU) referrals, when appropriate.
  • Determine coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.
  • Support workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

Equal opportunity

  • Equal Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  • USAA is an Equal Opportunity Employer.

Visa & Work Authorization

  • USAA does not provide visa sponsorship for this role.

This listing is sourced directly from Usaa's careers page and normalized into a canonical job model.