Lehigh Valley Health Network (LVHN)
Registration Specialist
Bethlehem, PA
Sponsorship not specifiedDetected 6 hours ago
Customer Support
About the role
- Imagine a career at one of the nation's most advanced health networks.
- Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
- LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years.
Responsibilities
- Engages patients throughout the registration process to create a welcoming and positive patient experience whether in person or via phone.
- Determines and collects patient financial liability and creates estimates, if applicable.
- Maintains compliance with registration accuracy.
Requirements
- 1 year Customer service or
- Computer and typing proficiency.
- Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness.
- Must successfully pass the required training in two attempts or less.
Nice to have
- Bi-lingual - Spanish/English.
- Physical Demands
- Lift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation.
- Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position.
- It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs.
- Other responsibilities may be assigned when circumstances require.
- All personnel actions and programs will adhere to this policy.
- https://youtu.be/GD67a9hIXUY
Compensation
- Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
Benefits
- Secures signatures to ensure timely reimbursement, which includes consents signed specific to service(s) being rendered.
- Lehigh Valley Health Network is an
Equal opportunity
- equal opportunity employer.
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This listing is sourced directly from Lehigh Valley Health Network (LVHN)'s careers page and normalized into a canonical job model.