CrowdStrike

Sr. IT Systems Administrator (Remote)

USA - Remote, CO · Senior

Sponsorship not specified$100k-$155kDetected 15 days ago

Distributed SystemsLinuxA/B TestingCybersecurityCustomer SupportCommunicationTime Management

About the role

The CrowdStrike IT Service Desk Team (ITSD) is seeking a Sr.
IT Systems Administrator to join our global team.
As a critical component of CrowdStrike's global operations, the ITSD plays a key role in ensuring seamless daily operations for employees worldwide.

Collaborate with cross functional team members and subject matter experts when working on service requests, projects, and new initiatives
Maintain advanced knowledge of the latest Mac, Windows, and Linux OS server and desktop features, best practices, and system configurations
Manage CrowdStrike endpoints via SCCM, Jamf, and Workspace ONE (AirWatch). This includes monitoring, securing, updating, patching, troubleshooting, automating and optimizing laptop, desktop and mobile systems
Collaborate and coordinate with members of other CrowdStrike teams to track, isolate and resolve technical issues
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

Ability to consider the impact and consequences of recommendations beyond the immediate situation, team, or region
Strong task and time management skills with the ability to prioritize, triage, resolve and escalate in an efficient and effective manner
Advanced knowledge of Mac, Windows, and Linux OS technology concepts and best practices with Intermediate knowledge of Active Directory management
Assist with tasks as assigned by the manager which may involve providing support to other areas of the business, as required

Serve as an escalation point for the IT Service Desk and assist with inbound support requests to receive, triage and facilitate a resolution for internal customers

This listing is sourced directly from CrowdStrike's careers page and normalized into a canonical job model.