eBay
Head of Community Growth
San Jose
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About the role
- This role will play a critical part in shaping how enthusiasts discover, connect, engage, and transact across eBay, with a particular focus on accelerating growth for eBay Live.
- It connects creators, influencers, collectors, buyers, and sellers in some of our most passionate categories.
- This is a highly cross-functional leadership role sitting at the intersection of marketing and eBay Live.
Responsibilities
- Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
- eBay is seeking a strategic and ambitious leader to build and scale our Community, Social & Influencer function across the US.
- As Head of Community, Social & Influencer Marketing, you will develop and finalize a growth strategy led by community.
- You will build and lead a high-performing team responsible for social media, creator partnerships and programs, and community engagement initiatives designed to drive awareness, participation, demand and loyalty.
- Build and scale a creator and influencer ecosystem that drives awareness, engagement, and participation across eBay and eBay Live.
- Develop community-led growth loops that convert enthusiasts into advocates, creators, sellers, and repeat buyers.
- Create and implement programs that deepen engagement with collectors, hobbyists, and enthusiast communities both on and off platform.
- Partner closely with eBay Live, Category, Product, Brand, and Growth Marketing teams to drive audience acquisition and demand generation.
Requirements
- Strong understanding of the creator economy, influencer ecosystems, social platforms, and emerging community-building models.
- Flexibility required in working hours and travel to be able to support key events in person
- Proven experience across social media, influencer marketing, community building, creator partnerships, or related fields.
- Demonstrated success building and scaling social, creator, or community programs for consumer, marketplace, commerce, media, or enthusiast-focused brands.
- Experience creating community growth strategies that drive measurable engagement, retention, advocacy, and commercial outcomes.
- Experience leading teams and influencing senior partners across complex, matrixed organizations.
- Strong analytical capabilities with experience using data and insights to optimize programs and demonstrate impact.
- Why This Role Matters
- The future of ecommerce will be community-first, creator-led, and interactive. This role will help define how eBay builds meaningful relationships with enthusiasts, grows participation in eBay Live, and creates new pathways for buyers and sellers to connect around shared passions.
- If you're excited by the opportunity to build communities at scale, shape the future of live commerce, and create experiences that bring enthusiasts together, we'd love to hear from you!
- Additional Details
- The base pay range for this position is expected in the range below:
Skills
- Establish scalable frameworks for creator recruitment, onboarding, activation, retention, and performance management.
- Excellent communication, storytelling, and relationship-building skills.
Compensation
- Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience.
- $166,000 - $221,600
- The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave).
- If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Benefits
- Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Company info
- At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells.
- Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day.
- We're in this together, sustaining the future of our customers, our company, and our planet.
- Our platform empowers millions of buyers and sellers in more than 190 markets around the world.
Equal opportunity
- eBay is an equal opportunity employer.
- If you have a need that requires accommodation, please contact us at talent@ebay.com.
- We will make every effort to respond to your request for accommodation as soon as possible.
Visa & Work Authorization
- Remote roles are not eligible for U.S. visa sponsorship.
This listing is sourced directly from eBay's careers page and normalized into a canonical job model.