OuterSignal
Chief of Staff
United States · Exec
Sponsorship not specifiedDetected 28 days ago
ComplianceOKRsCadenceLeadershipCommunication
About the role
- This is a high-leverage role at an early-stage company.
- The company moves fast, and this person needs to match that pace.
Responsibilities
- Be the right hand to the VP of Operations - partner with them day-to-day to turn strategy into execution and own the things that fall between the cracks
- Act as a trusted thought partner and sounding board to the VP of Operations - and, more broadly, to the CEO and executive team - to help think through strategy, pressure-test decisions, and frame the trade-offs that matter
- Partner with finance to work backwards from the model - connecting targets, headcount, and spend to the operating plan and flagging where reality is drifting from plan
- Drive cross-functional initiatives end-to-end, like integrating our recent acquisition (Monocle) into our stack and operations, and standing up consistent company-wide process
- Be a trusted point of contact for investors, partners, and vendors - own these relationships day-to-day so leadership never becomes the bottleneck, and carry board meetings and fundraises from prep through follow-through
- Take on the big company-building projects ahead of us - starting with SOC 2 certification, a major unlock for enterprise trust and larger deals
- Lead special projects across the operations org - including driving AI adoption across technical and non-technical teams
- A hands-on operator, not a consultant - you build process out of chaos and automate yourself out of the busywork
- A product that delivers - genuinely memorable customer outcomes, with case studies that speak for themselves.
- A team that moves - a leadership group operating with urgency and building toward something significant.
Requirements
- 3-7+ years in a Chief of Staff, startup operations, business operations, or founder's-office role at a high-growth company - you've done the work, not just advised on it
Compensation
- Own company planning - run quarterly and annual goal-setting (OKRs), translate it into an operating plan the team executes against, and define and track the KPIs and dashboards that keep everyone honest about progress
Benefits
- Massive upside: Meaningful equity in a venture-backed company defining a new SaaS category
- Bonus if you've integrated an acquisition, stood up SOC 2, or supported a fundraise
Company info
- turning strategy into execution, building the systems and cadence that keep a fast-growing team aligned, and owning the company-building projects that determine how well we scale.
- The right person will be the right hand to the VP of Operations - and a trusted partner to the CEO and executive team - taking direct ownership of the highest-stakes initiatives, from company planning to SOC 2 to integrating our recent acquisition.
- They'll build process out of ambiguity, protect executive focus, and define how the whole company runs.
- Power our rapid hiring - coordinate interview loops and sharpen the recruiting process as we grow the team fast
- Protect executive focus - filter and triage what reaches the VP of Operations and CEO, surface bottlenecks early, and keep the team's attention on the decisions that matter most
- Own company planning - run quarterly and annual goal-setting (OKRs), translate it into an operating plan the team executes against, and define and track the KPIs and dashboards that keep everyone honest about progress
Equal opportunity
- equal opportunity employer.
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This listing is sourced directly from OuterSignal's careers page and normalized into a canonical job model.