Career Team

Career Team

Quality Assurance Specialist

El Paso, Texas, United States · Contract

Sponsorship not specified$48k-$52kDetected 12 days ago
ComplianceExcelHRResearchLeadershipCommunicationCritical Thinking

About the role

  • If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here.
  • Work is performed under the supervision of the Project Director.
  • Career Team's outstanding record of accelerating the human condition has resulted in numerous honors: - Named by Inc.

Responsibilities

  • We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.
  • This role identifies deficiencies, supports corrective action, and contributes to a culture of continuous improvement.
  • Identify deficiencies and trends, document findings, and recommend corrective action
  • Support staff in resolving file and data issues to ensure no disallowed costs on eligibility
  • Support the development and continuous improvement of policies, procedures, and quality management practices
  • Partner with the Training Coordinator to address recurring issues through targeted training
  • Maintain up-to-date knowledge of standard operating procedures and contract updates
  • Maintain a high level of accuracy and confidentiality in handling participant information

Requirements

  • 2+ years of experience in quality assurance, monitoring, compliance, or case management
  • Knowledge of WIOA, TANF, and/or SNAP eligibility and documentation requirements
  • Must be computer literate with strong MS Excel skills and the ability to learn specialized databases and software systems
  • A demonstrated ability to thrive in a fast-paced environment while maintaining a high level of confidentiality

Skills

  • Experience conducting case file reviews or audits in a workforce development setting
  • Strong computer skills in MS Excel and Google Sheets
  • Bilingual or multilingual
  • Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Compensation

  • $48,000 - $52,000/yr

Benefits

  • Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance.
  • Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification).

Company info

  • (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4)
  • Founded in 1996, Career Team, LLC is a private workforce development organization.
  • Career Team is a leading workforce development organization on a mission to transform lives.
  • At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners.

Equal opportunity

  • Career Team is an Equal Opportunity Employer.

Visa & Work Authorization

  • Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address

This listing is sourced directly from Career Team's careers page and normalized into a canonical job model.