Continental Automotive Group
BestDrive Service Lead
Forest Park, GA, us · Contract
No sponsorshipDetected 15 days ago
AccessibilityCustomer SupportLeadershipCommunicationProblem SolvingTime ManagementMentoringOSHA
About the role
- Strong communication skills with technicians, customers, and leadership
Responsibilities
- Lead and participate in daily service operations, including shop workflow, road service dispatch coordination, drive-up service, and emergency fleet calls.
- Perform hands-on tire service work as needed, including mounting, balancing, repairs, inspections, and related service activities.
- Monitor service workflow and productivity to support customer turnaround and uptime expectations.
- Customer & Fleet Service Support
- Support accurate communication of service offerings and tire pricing in accordance with approved pricing structures.
- People Leadership & Training Support
- Lead by example through active participation in service work and adherence to safety and quality standards.
- Support onboarding and training of new technicians and service staff.
- Safety, Compliance & Asset Support
- Support preventive maintenance, inspections, and safe operation of service vehicles.
Requirements
- Automotive or commercial tire industry experience in a service or operations role
- Working knowledge of tire service procedures and fleet service operations
- 3-5+ years of experience in the commercial tire industry
- Experience supporting training and technician development
- Legal authorization to work in the U.S. is required.
- Maintain the Hazardous Materials (HazMat) Book and ensure required documentation is current.
- Maintain accurate mileage, fuel usage, and vehicle-related documentation as required.
- Complete required service documentation, timekeeping inputs, and operational reporting.
Nice to have
- High School Diploma or equivalent
- technical training or military experience preferred
Benefits
- Store Support & Coverage
Company info
- Company Description
- BestDrive, a wholly owned subsidiary of Continental, is quickly becoming the top choice among commercial trucking fleets for our high-quality products and exceptional service.
- BestDrive Commercial Tire Centers specializes in providing fleet customers with innovative tire solutions including award-winning Continental and General Tire brand products, innovative commercial solution products such as ContiPressureCheck, and a wide array of multi-brand truck tires to address all market segments.
- Since our founding in 2012, we presently have 25 locations throughout the United States and continue to rapidly expand our footprint throughout the country.
- Regular interaction with fleet customers, technicians, and delivery vehicles
Equal opportunity
- EEO / Disabled / Protected Veteran Employer.
- Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law.
- In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities for qualified individuals with a disability and protected veterans, where they apply.
- To be considered, you must apply for a specific position for which Continental has a current posted job opening.
Visa & Work Authorization
- We will not sponsor individuals for employment visas, now or in the future, for this job opening
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This listing is sourced directly from Continental Automotive Group's careers page and normalized into a canonical job model.