Planned Parenthood of Metropolitan Washington, DC, Inc.

Health Care Assistant

Washington D.C

Sponsorship not specifiedDetected 83 days ago

ComplianceCustomer SupportHIPAAPharmacy PracticePatient CareCommunicationOSHA

About the role

As the initial point of contact with clients and the public, the HCA must represent the PPMW commitment to quality healthcare and excellent customer service.
Responsible for the performance of front desk, telephone and health care center duties and adherence to PPMW's policies, procedures and medical standards and guidelines, using a customer centered approach to health care delivery.
Display initiative in maintaining an attractive and impeccably clean clinic environment, including public restrooms, waiting areas, lab, exam rooms, and reception area.

Responsibilities

The employee must possess a demonstrated ability to work in a diverse environment and build productive relationships.
Manage flow of clients and visitors in the reception area.
Maintain adequate inventory of supplies, forms and other items as necessary.
Maintain strict cash control.

Requirements

Must be able to assist a semi-conscious or unconscious youth/adult from a wheelchair to a bed and physically assist a patient in distress.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Language Skills Requires excellent verbal and written communication skills, listening and interpersonal relationship communication skills.
Must be able to communicate clearly and interact comfortably with a diverse group of clients, staff and volunteers in a non-judgmental, professional and sensitive manner.
Examples of skills required include ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; and ability to write routine reports and correspondence.
Bilingual English/Spanish preferred; may be required for some positions.
Mathematical Skills Must possess the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Compensation

Participate in laboratory proficiency testing program and annual lab skills competency evaluation

Benefits

Safeguard the privacy and protected health information of clients in compliance with law and PPMW policies.
Ensure that Request for Medical Services and Acknowledgement of Receipt of HIPAA Privacy Information has been signed by the client prior to the provision of care.

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