Brex
Fraud Operations Associate
Vancouver, British Columbia, Canada · Mid
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About the role
- By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.
- Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
- If you want to work at the heart of the business, Operations is where you belong.
Responsibilities
- As a Fraud Operations Associate, you will be working with some of the industry's brightest minds to manage the operations aspects of fraud.
- Specifically, you will manage daily workflows related to transaction fraud, first-party fraud, and account takeovers and work towards improving the business's ability to scale and make risk-based and customer-focused decisions.
- In this role, you will be the company expert in fraud operations and have the autonomy to drive down losses and improve internal efficiencies.
- Own and work associate level queues that are assigned to the Fraud Operations team
- Develop and implement scalable operational processes for fraud management
- Respond to cross-functional partners on escalations related to fraud in a diligent way that balances risk and provides customer love
- Ability to own & ship projects that are on Fraud Ops roadmap with full autonomy
- Partner with Policy, Data Science, and Engineering to improve tooling to scale internal operations for fraud.
- Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry.
- We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream.
Requirements
- 3+ years of experience in a fraud, risk or related operations role
- 1+ year of experience leading projects or workstreams end to end
- Familiarity with SQL or other data query tools
- Experience using AI tools to improve operational workflows
- Experience in fintech, payments, or banking industries
Compensation
- The expected salary range for this role is $76,800-$96,000 CAD.
- However, the starting base pay will depend on a number of factors, including the candidate's location, skills, experience, market demands, and internal pay parity.
- Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package
- By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.
- As a perk, we also have up to four weeks per year of fully remote work!
Company info
- Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most.
This listing is sourced directly from Brex's careers page and normalized into a canonical job model.