SHI International

Sr. Manager - ITAM

Somerset, NJ USA, USA · Senior

Sponsorship not specified$140k-$180kDetected 16 days ago

Data AnalysisProcurementLeadershipCommunicationCollaboration

About the role

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you'll enjoy:

Build and mature ITAM capabilities across:
Drive governance and standardization of HAM processes, including inventory accuracy, refresh cycles, and lifecycle controls
Own ServiceNow ITAM strategy, including HAM Pro, SAM Pro, workflow automation, and CMDB integration
Partner with the ITAM Process Lead on roadmap development and transformation milestones
Develop KPIs, dashboards, and reporting to measure performance and maturity

Ownership Mindset - accountable for outcomes and delivery
Structured Problem Solver - applies data-driven decision making
Cross-Functional Influencer - aligns stakeholders across IT, finance, and procurement
Executive Communication - clearly communicates strategy and progress
Operational Discipline - enforces governance and lifecycle controls
Deep ServiceNow expertise, including HAM Pro, SAM Pro, and CMDB integration
Strong experience in Hardware Asset Management (inventory, lifecycle tracking, refresh planning)
Strong experience in Software Asset Management (license compliance, optimization, SaaS management)

Hardware Asset Management (HAM)
Software Asset Management (SAM)
SaaS and cloud asset management
Establish and mature SAM capabilities, including license management, compliance, reclamation, and optimization
Identify and eliminate process gaps; standardize and scale workflows
Establish governance, policies, and compliance controls
Drive asset data quality, normalization, and visibility improvements
Collaborate across IT, finance, procurement, and security teams
Modernize ITAM practices and embed them into IT operations

The estimated annual pay range for this position is $140,000 - $180,000 which includes a base salary.

may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Design and implement end-to-end asset lifecycle processes (procurement → inventory → deployment → maintenance → retirement)

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Since 1989, SHI International Corp. has helped organizations change the world through technology.
We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.
But the heartbeat of SHI is our employees - all 7,000 of them.
If you join our team, you'll enjoy:
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive - in our offices or yours.
Lead transformation initiatives to evolve ITAM capabilities into an enterprise-grade operating model

This listing is sourced directly from SHI International's careers page and normalized into a canonical job model.