Destination Pet
Customer Service Representative (Career Opportunities)
Town & Country Veterinary Hospital- San Antonio, TX · Full-time
Sponsorship not specifiedDetected 6 days ago
Customer SupportPatient CareCommunicationProblem SolvingOrganizational Skills
About the role
- As the first point of contact for our clients, you will set the tone for our hospital's commitment to excellence.
- You will handle client communications, appointment coordination, and administrative tasks that ensure the seamless operation of our hospital.
- Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Responsibilities
- Manage appointment scheduling and maintain efficient client flow
- Process payments and maintain precise client and patient records
- Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day.
Requirements
- Strong attention to detail and ability to multitask in a fast-paced environment
- Proficiency with computers and, ideally, practice management software
- Previous experience in a client service role (veterinary or healthcare preferred)
- Exceptional communication, interpersonal, and organizational skills
- A professional appearance and demeanor, with genuine compassion for pets and their owners
Compensation
- Competitive compensation and comprehensive benefits
Benefits
- Full Time health benefits, 401K and Discounted Pet Insurance
- Collaborate closely with veterinarians and medical staff to support patient care
- Competitive compensation and comprehensive benefits
- Opportunities for professional development and continuing education
Company info
- We are One Pack- a united team working together to elevate the love and lives of pet families.
- We are revolutionizing the pet industry.
- At Town and Country, we take pride in providing exceptional veterinary care with compassion, professionalism, and attention to detail.
- We are seeking an experienced and polished Client Service Representative (CSR) to join our dedicated team and help us deliver customer excellence with each client and patient.
Equal opportunity
- Employer Minorities/Women/Veterans/Disabled.
- Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.
- At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?
- Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants.
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