Scout Motors
Senior Manager, Digital Product Management-Service
United States · Senior
Sponsorship not specifiedDetected 12 hours ago
Product ManagementProduct StrategyStakeholder ManagementCustomer SupportFDA RegulatoryLeadershipCommunicationRegulatory Affairs
About the role
- Join an iconic brand that is set to redefine the pick-up truck and rugged SUV marketplace.
Responsibilities
- Hire, lead and develop a team of Product Managers responsible for Scout's Aftersales digital product portfolio.
- Drive delivery across multiple product domains while balancing competing priorities, dependencies, and resource constraints.
- Monitor product performance and drive continuous improvement through data-driven decision making.
- Identify risks, dependencies, and execution challenges and proactively drive resolution.
- Partner closely with Engineering, Aftersales Business, Retail Operations, Customer Support, Regulatory Affairs, and IT teams to deliver business outcomes.
- Influence stakeholders across multiple functional areas and build alignment around product priorities and delivery plans.
- Lead complex discussions involving competing business needs, technical constraints, and operational considerations.
Requirements
- Applicants should expect that the role may require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
- Strong understanding of system architecture, APIs, and cloud technologies.
- Experience balancing strategic objectives with tactical execution.
Nice to have
- 10+ years of Product Management experience, including ownership of complex enterprise-scale products and platforms.
- 3+ years of people leadership experience managing Product Managers or cross-functional product teams.
- Experience in leading 0-to-1 product development initiatives and launching new digital platforms in environments with evolving requirements and limited precedent.
- Experience managing multiple products or product portfolios simultaneously.
- Direct to consumer aftersales experience is a plus.
- Automotive, mobility, or enterprise service operations experience strongly preferred.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- MBA or advanced technical degree preferred.
Compensation
- In addition, Scout provides competitive compensation and benefits to support your physical, ment
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This listing is sourced directly from Scout Motors's careers page and normalized into a canonical job model.