Teamviewer
Global Deal Desk Manager – (Hybrid - Midtown Tampa, FL or Austin, TX)
Austin, Americas, US
No sponsorshipDetected 42 days ago
Stakeholder ManagementSalesforceCRMSalesNegotiationAccountingRecruitingLeadershipCommunicationMentoring
About the role
- Our software solutions harness the power of AI and shape the future of digitalization.
- With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive.
- Are you ready to join our team and make an impact?
Responsibilities
- Own and drive Deal Desk engagement for Enterprise opportunities across the Americas, acting as the primary point of contact for complex quoting, commercial structuring, and approvals.
- Partner with Sales leadership to develop deal strategies that balance growth, competitiveness, risk, and profitability (e.g., pricing, discounting, ramp/true-ups, renewals, multi-year terms).
- Lead deal governance for AMS Enterprise deals, ensuring correct approval routing, complete documentation, and compliance with commercial policy and revenue requirements.
- Provide hands-on support on escalated transactions, facilitating alignment across Finance, Legal, Product, and Sales to drive timely decisions and predictable outcomes.
- Lead and coordinate cross-functional enablement for Enterprise deal execution, including training on pricing/discounting policy, contracting guardrails, approval workflows and deal documentation standards.
- Act as a change champion for new processes, tooling, and policy updates; drive adoption through clear communications, office hours and measurable enablement plans.
- Partner with Sales Enablement, RevOps, and Systems teams to ensure content is accurate, current, and embedded in the seller workflow.
- Experience partnering cross-functionally with Finance, Legal, Product and Sales leadership to evaluate risk, structure terms and drive aligned decisions.
- Co-own the rollout and ongoing maintenance of commercial policy, approval frameworks, and deal standards in partnership with Global Deal Desk leadership, Finance and Legal.
- Mentor Deal Desk specialists through coaching, deal reviews and best-practice sharing; support onboarding and continuous upskilling.
Requirements
- 5+ years in Deal Desk, Commercial Operations, Revenue Operations, Sales Operations, or a comparable commercial role within SaaS or technology.
- Strong track record supporting and closing complex Enterprise deals in the Americas, including escalations and multi-stakeholder approval cycles.
Nice to have
- Prior experience mentoring, leading, or acting as a senior point of escalation within a Deal Desk or commercial team
- people management experience is a plus.
Skills
- Ability to interpret and operationalize commercial policy and translate it into clear guidance, documentation, and scalable workflows.
- Excellent stakeholder management and influencing skills, including the ability to align Sales, Finance and Legal under time pressure.
- Strong communication and facilitation skills; confident delivering training and leading cross-functional enablement.
- Analytical and process-oriented mindset, able to use data to identify trends, root causes, and improvement opportunities.
- Working knowledge of Salesforce CRM and approval workflows; comfortable partnering with systems teams to improve tooling and adoption.
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
- Please understand TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future.
Benefits
- Comfort supporting global deal coverage across time zones, including contributing to Enterprise deals in EMEA and APAC when required.
- Support coverage across regions, including Enterprise deals in EMEA and APAC as required, ensuring consistent governance and customer experience.
Visa & Work Authorization
- Please understand TeamViewer is unable to provide sponsorship for employment or work authorization now or in the future
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This listing is sourced directly from Teamviewer's careers page and normalized into a canonical job model.