PagerDuty
Senior Solutions Consultant
San Francisco · Senior
Sponsorship not specified$144k-$197kDetected 8 days ago
JavaRubyPHPLinuxDevOpsMachine LearningProject ManagementSalesAccount ManagementOperations ManagementCustomer SupportCiscoNetwork MonitoringShopifyResearchLeadershipCommunicationCollaboration
About the role
- PagerDuty (NYSE:PD) is a leader in Digital Operations Management.
- Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.
- Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization.
Responsibilities
- Design integrations to provide seamless implementation with the customer's current technology stack
- Support sales cycles by handling technical questions in RFPs, RFIs, and security questionnaires
- Partner with sales, product, and cross-functional teams with a focus on growth and exceptional customer service
- Manage multiple tasks independently and collaboratively using project management and account management skills
Requirements
- 5+ years of pre-sales experience
- Bachelor's degree or higher, preferably in a technical field
- Ability to do basic scripting (Java, PHP, Ruby, Perl) and a fundamental knowledge of Linux
- Experience selling SaaS in a fierce environment
- Demonstrable knowledge of IT monitoring tools or IT Operations
- Ability to travel to customer sites as necessary
Nice to have
- Understanding of monitoring systems such as New Relic, Nagios, Zenoss, Splunk, ServiceNow, and Zabbix
- Familiarity and knowledge of PagerDuty's space, or already being a fan of our product
- Experience in both enterprise and commercial sales
- This role is expected to come into our San Francisco office two times per week, so you can thrive in your new role and fully embrace being a Dutonian!
- Hesitant to apply?
- We encourage you to submit your resume even if you don't meet every requirement.
- We value potential and consider each candidate's full professional story.
- Whether you're exploring a career change or taking your next step, we look forward to reviewing your application.
Skills
- Actively identify potential roadblocks and provide thoughtful, technical solutions
- Run technical discovery processes to understand customer environments and potential technical landmines
- Come up to speed quickly, learn continuously, and apply impeccable attention to detail to all tasks
Compensation
- Competitive salary
Benefits
- As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations.
- Learn more, including country-specific offerings, on our benefits site.
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
Company info
- Support one of our over 375+ native integrations to help customers realize and optimize PagerDuty's capabilities
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This listing is sourced directly from PagerDuty's careers page and normalized into a canonical job model.