Stealth
4-Square Ranch Customer & VIP Experience Lead
River Falls, WI (USA)
Sponsorship not specified$81k-$122kDetected 4 days ago
Strategic CommunicationsLogisticsLeadershipCommunicationCollaborationProblem SolvingMicrosoft Office
About the role
- 4-Square Ranch Customer & VIP Experience Lead
- The 4-Square Ranch Customer & VIP Experience Lead owns the design and execution of high-value customer experience and engagement initiatives that showcase products and strengthen relationships with high-value retail partners. Serves as the central integrator across R&D, Marketing, and Operations and external partners translate business objectives into
Requirements
- Bachelor's degree in business, operations, marketing, hospitality, or related field (or equivalent experience)
- 5+ years of experience in event coordination, site operations, program management, or cross-functional support
- Ability to work independently in a fast-paced, ambiguous environment while maintaining confidentiality, composure and customer focus
- Proficiency with Microsoft Office and collaboration tools
Nice to have
- Experience designing and delivering premium customer or VIP stakeholder engagements
- Background in hospitality, event management, customer experience, marketing activation or premium service environments
- Experience in R&D, agricultural, innovation-based, or customer demonstration settings
- Familiarity with event platforms and project tracking systems
- About Land O'Lakes, Inc.
- We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.
- Land O'Lakes is Where Your Future Takes Root.
- Neither Land O'Lakes, nor its affiliates or search firms, will ever contact you and ask for confidential information over the phone or in email.
Skills
- Align priorities across R&D, Marketing, and Operations
- Facilitate cross-functional planning routines, leadership reviews, and coordination forums
- Identify and proactively resolve cross-functional dependencies and bottlenecks
- Coordinate travel, accommodations, and curated experiences
- Own and maintain a single, integrated site calendar
- Ensure site readiness (facilities, AV/technology, logistics, and visitor preparation)
- Serve as the primary onsite coordination point of contact
- Support budget tracking, planning, and operational documentation
- Support internal events, employee engagement, and culture-building initiatives
- Reinforce a collaborative, high-performing site culture aligned to company values
- Identify opportunities to improve processes, coordination, and tools
Compensation
- $81,200 - $121,800
- In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.
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