Commvault
Manager, Customer Trust
United States
Sponsorship not specified$94k-$183kDetected 7 days ago
CybersecurityComplianceCustomer SuccessHIPAALeadershipCommunication
About the role
- This role sits at the intersection of Security, Compliance, Product, Legal, and Sales.
- Establish metrics and reporting for customer trust activities.
- Act as an escalation point for complex customer assurance matters.
Responsibilities
- Commvault is looking for a Manager, Customer Trust to join our Customer Trust team within the Global Security organization and build a scalable customer trust function.
- Manage customer security, compliance, privacy, and risk inquiries.
- Own governance and strategy for Commvault's Trust Center.
- Develop scalable response content, knowledge libraries, and reusable assets.
- Partner with Sales and Customer Success to support strategic and regulated opportunities.
- Identify recurring customer concerns and drive improvements across security and compliance programs.
- Prioritize and coordinate support for high-impact customer engagements.
- Build and develop a high-performing Customer Trust team.
- Lead the Customer Trust program and associated operations.
Requirements
- Bachelor's degree in Cybersecurity, Information Security, Business, Information Systems, or related field.
- 7+ years of experience in customer trust, security assurance, compliance, GRC, sales engineering, or related functions.
- Familiarity with FedRAMP, SOC, ISO, HIPAA, privacy, and cybersecurity frameworks.
- Proven ability to influence across technical and business teams.
Skills
- Strong understanding of cloud security, compliance, and risk management frameworks.
- Excellent communication and presentation skills.
Compensation
- $93,500 - $182,850 USD
Company info
- In this role, you will lead customer-facing assurance activities, helping customers understand and trust Commvault's security, cyber resilience, compliance, privacy, and risk management programs.
- Experience supporting enterprise and regulated customers.
- Inclusive company culture.
Equal opportunity
- Commvault is an equal opportunity workplace and is an affirmative action employer.
Visa & Work Authorization
- al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discrimin
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This listing is sourced directly from Commvault's careers page and normalized into a canonical job model.