Vetcor
Veterinary Receptionist - Lyme, NH
Lyme, NH, US · Full-time
Sponsorship not specifiedDetected 2 days ago
Customer SupportCommunicationOrganizational Skills
About the role
- Located in beautiful Lyme, New Hampshire, our three-doctor small animal practice is supported by an outstanding team that believes we're always better together.
- We care deeply about our patients, our clients, and one another, creating an environment where questions are welcomed, successes are celebrated, and everyone has the opportunity to grow.
- Our team celebrates one another's successes, steps in to help whenever needed, and believes everyone deserves to feel supported and respected.
Compensation
- Position Details Role: Client Service Representative (Veterinary Receptionist) Status: Full-time Salary: Negotiable and based on experience Schedule: Monday – Friday with some Saturday morning shifts Benefits Highlights Financial Rewards th
Benefits
- Diversity, equity, inclusion, and belonging are core values at Lyme Veterinary Hospital and Vetcor.
- We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees.
- Medical, dental, and vision insurance, supplemental coverage, paid parental leave, generous paid time off, and employee pet discounts
- Quarterly Team Rewards Bonus Program, continuing education allowance, professional development opportunities, and uniform allowance
- Saturday morning shifts Benefits Highlights Financial Rewards that Gr ow with You:
- Competitive compensation, 401(k) matching, tuition support, and referral bonuses
Company info
- Lyme Veterinary Hospital is looking for a Client Service Representative!
- At Lyme Veterinary Hospital, we're proud to be the practice people want to work at.
- We've built a culture centered around teamwork, kindness, respect, and exceptional client service-and we're looking for a full-time Client Service Representative who shares those values.
- Position Details Role: Client Service Representative (Veterinary Receptionist) Status: Full-time Salary: Negotiable and based on experience Schedule: Monday - Friday with some Saturday morning shifts Benefits Highlights Financial Rewards that Gr ow with You: Competitive compensation, 401(k) matching, tuition support, and referral bonuses Wellness & Peace of Mind: Medical, dental, and vision insurance, supplemental coverage, paid parental leave, generous paid time off, and employee pet discounts Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, continuing education allowance, professional development opportunities, and uniform allowance Lifestyle Perks You'll Appreciate: Paid holidays, an Employee Assistance Program, and a workplace that values flexibility and work-life balance Looking for a veterinary reception role where you'll be supported, appreciated, and excited to come to work every day?
- Why Our Veterinary Receptionists Love It Here Join a collaborative team where everyone supports one another Enjoy a positive workplace free of unnecessary drama and egos Work with leaders who respect your time and value work-life balance Benefit from predictable scheduling with flexibility when life happens Build meaningful relationships with clients and their pets Grow professionally in a supportive environment where learning is encouraged Become part of a hospital culture where kindness and teamwork are everyday priorities What Our Veterinary Receptionists Do Welcome clients and patients with warmth, professionalism, and compassion Answer phones while managing a busy multi-doctor appointment schedule Schedule appointments efficiently and help maintain smooth daily operations Check patients in and out while maintaining accurate client and patient records Educate clients about preventive care, hospital services, and recommended next steps Process invoices, collect payments, and review treatment estimates Communicate effectively with veterinarians, technicians, and fellow team members Help create a positive experience for every client who walks through our doors What Our Veterinary Receptionists Bring Previous veterinary reception or customer service experience preferred Confidence handling high call volume and competing priorities Outstanding verbal and written communication skills Compassion and professionalism, especially during emotional situations The ability to explain hospital policies, services, and recommendations clearly Strong multitasking and organizational skills Excellent attention to detail A positive attitude and collaborative mindset The ability to prioritize urgent scheduling needs appropriately A genuine passion for helping people and their pets The Extras You'll Actually Feel At Lyme Veterinary Hospital, you'll quickly discover that our culture isn't just something we talk about-it's something you experience every day.
- Whether you're helping a longtime client, welcoming a new family, or working through a busy schedule with your teammates, you'll know you're surrounded by people who genuinely care.
- Benefits You Can't Beat Financial Benefits A flexible approach to compensation that reflects your skill set and future performance 401(k) Matching & Roth Retirement Savings Plan Tuition Support Program Referral Bonus Program Wellness Benefits Medical, dental, and vision insurance Supplemental insurance options Up to three weeks of paid parental leave for eligible employees Sick Time / Paid Time Off Employee pet discounts Professional Growth & Recognition Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Paid holidays Employee Assistance Program Predictable scheduling Flexibility when life happens A supportive workplace culture that values work-life balance Join Our Team If you're looking for more than just another receptionist position-if you're looking for a team that truly supports one another, values your contributions, and believes exceptional client service starts with exceptional people-we'd love to meet you.
- Apply today and discover why Lyme Veterinary Hospital is a place where careers thrive.
- Every team member enriches our diversity by exposing us to various ways to understand and engage with the world.
This listing is sourced directly from Vetcor's careers page and normalized into a canonical job model.