Augustus
Account Manager
New York City
Sponsorship not specified$150k-$200kDetected 6 days ago
Product ManagementProduct StrategyProject ManagementAccount ManagementOnboardingCustomer Success
About the role
- This is your chance to join as the first hire and directly impact live revenue of the bank with your day to day work and the decisions you make.
- Customer Onboarding: Work with customers and internal stakeholders (product, operations, and compliance) to ensure a smooth onboarding and integration experience after contract signature.
- Customer Success: Ensure customers ramp revenue, surface product feedback, and don't churn.
Responsibilities
- Few people get to build a bank from scratch.
- Even fewer get to build one at a moment when banking itself is being reinvented.
- Either they build on legacy clearing banks that are slow and unreliable, or they interface with middleware providers that don't move and hold the dollars directly, but themselves rely on underlying legacy banks.
- You do not back down from making your own decisions under pressure.
- You own customer relationships, have a strong command of our product and revenue model, and are actively building processes and defining KPIs for success measurement.
- You shape the product roadmap from customer feedback, working with product and engineering to build our edge as the most customer-centric bank out there.
Requirements
- Experience as a Consultant or CoS/FA at a fast-paced startup.
- Genuine, proven interest in GTM.
Compensation
- Compensation packages at Augustus include base salary, equity, and benefits.
- The annual US base salary range for this role is $150,000-$200,000 + equity.
Benefits
- Additional to the global benefits above, we offer localized benefits such as comprehensive medical, dental, and vision insurance and a 401(k) retirement plan for our US team.
- Relocation support, visa support, the latest Apple gear (MacBook + AirPods), lunch benefit, gym benefit, a beautiful office in the heart of the city, 4x on-/offsites per year, and an annual development budget.
Company info
- A real, national bank charter (in organization), and Marble, our proprietary core banking system, built around intelligence, made of code.
- We are a group of operators, unicorn early employees, ex-founders and people who walked away from degrees because they believe this is an industry and career defining opportunity.
- We are backed with more than $200M from Peter Thiel's Valar Ventures, Tiger Global, Hummingbird, QED, Creandum, and the founders of Nubank, Ramp, Deel, Circle, Fluidstack, Fuse, and n8n.
- We are regulated in Europe and live with Euro and Stablecoin clearing today.
- Now, we are building the US team from the ground up, while continuing to grow rapidly in Europe.
- Work with customers and internal stakeholders (product, operations, and compliance) to ensure a smooth onboarding and integration experience after contract signature.
- You get deep on our product, customers, and revenue model.
- You meet our founding US customers, begin building relationships, and work with internal teams to ensure smooth go-lives.
- We are looking for a Founding Account Manager, who leads the go live of our customers for the US Bank.
- Months 1-2: You get deep on our product, customers, and revenue model. You meet our founding US customers, begin building relationships, and work with internal teams to ensure smooth go-lives.
- Ensure customers ramp revenue, surface product feedback, and don't churn.
Visa & Work Authorization
- Perks & Benefits: Relocation support, visa support, the latest Apple gear (MacBook + AirPods), lunch benefit, gym benefit, a beautiful office in the heart of the city, 4x on-/offsites per year, and an annual development budget.
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