University of California

Manager, Care Management FVR/PLA - FT -Days

Fountain Valley, CA, US · Staff+

Sponsorship not specifiedDetected 94 days ago

Customer SupportLeadershipCommunication

About the role

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County.
UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.
To learn more about UCI Health, visit www.ucihealth.org.

This role maintains accountability for departmental operational processes, staffing, scheduling, budgetary performance, length of stay management, denial prevention, and financial accountability across all assigned case management functions.
The Manager leads the development and implementation of departmental goals, policies, and performance improvement initiatives, and is responsible for the selection, onboarding, competency validation, performance evaluation, and professional development of all assigned case management coworkers, including case managers and social workers.
This position collaborates with physicians, nursing leadership, clinical operations, payers, post-acute providers, and administrative leadership to support effective care transitions, appropriate resource utilization, and optimal patient outcomes.

ability to interact effectively at all levels of the organization from senior management to bedside staff
Knowledge of CMS, Joint Commission, CADP, and other regulatory and compliance requirements
Excellent working knowledge of desktop computer productivity tools
Required Qualifications:
Outstanding interpersonal skills
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Must demonstrate extraordinary levels of customer service and transmit these behaviors to the entire care management team
Must demonstrate customer service skills appropriate to the job
Minimum of 5 years of case management experience in a health care setting
Bachelor's degree in Nursing or other relevant healthcare profession, or a combination of comparable clinical education and / or experience.
Excellent written and verbal communication skills in English
Excellent analytical skills
Demonstrated ability to lead change and effectively manage conflict

Knowledge of quality improvement methodologies
Knowledge of patient safety strategies
Licenses and Certifications:
Certified Case Manager
Conditions of Employment:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community.
Background Check and Live Scan
Employment Misconduct*

Please utilize the links listed here to learn more about our compensation practices and benefits.

We offer a wealth of benefits to make working at UCI even more rewarding.
These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks.
Please utilize the links listed here to learn more about our compensation practices and benefits.
Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

The University of California is an Equal Opportunity Employer.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities.

This listing is sourced directly from University of California's careers page and normalized into a canonical job model.