University of California
Manager, Care Management FVR/PLA - FT -Days
Fountain Valley, CA, US · Senior
Sponsorship not specifiedDetected 179 days ago
Customer SupportLeadershipCommunication
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Entry-level history60
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Fits your clock70
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About the role
- UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County.
- UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.
- To learn more about UCI Health, visit www.ucihealth.org.
Responsibilities
- This role maintains accountability for departmental operational processes, staffing, scheduling, budgetary performance, length of stay management, denial prevention, and financial accountability across all assigned case management functions.
- The Manager leads the development and implementation of departmental goals, policies, and performance improvement initiatives, and is responsible for the selection, onboarding, competency validation, performance evaluation, and professional development of all assigned case management coworkers, including case managers and social workers.
- This position collaborates with physicians, nursing leadership, clinical operations, payers, post-acute providers, and administrative leadership to support effective care transitions, appropriate resource utilization, and optimal patient outcomes.
Requirements
- ability to interact effectively at all levels of the organization from senior management to bedside staff
- Knowledge of CMS, Joint Commission, CADP, and other regulatory and compliance requirements
- Excellent working knowledge of desktop computer productivity tools
- Required Qualifications:
- Outstanding interpersonal skills
- Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
- Must demonstrate extraordinary levels of customer service and transmit these behaviors to the entire care management team
- Must demonstrate customer service skills appropriate to the job
- Minimum of 5 years of case management experience in a health care setting
- Bachelor's degree in Nursing or other relevant healthcare profession, or a combination of comparable clinical education and / or experience.
- Excellent written and verbal communication skills in English
- Excellent analytical skills
- Demonstrated ability to lead change and effectively manage conflict
Nice to have
- Knowledge of quality improvement methodologies
- Knowledge of patient safety strategies
- Certified Case Manager
- Background Check and Live Scan
- Employment Misconduct*
- Legal Right to Work in the United States
- Vaccination Policies
- Smoking and Tobacco Policy
Compensation
- Please utilize the links listed here to learn more about our compensation practices and benefits.
Benefits
- We offer a wealth of benefits to make working at UCI even more rewarding.
- These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks.
- Please utilize the links listed here to learn more about our compensation practices and benefits.
Company info
- We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities.
- As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
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This listing is sourced directly from University of California's careers page and normalized into a canonical job model.