Fidelity National Financial

Fidelity National Financial

Plant Operations Quality Analyst

Maitland, FL, USA

Sponsorship not specifiedDetected 15 days ago
ExcelProcess ImprovementCommunicationProblem SolvingTime ManagementMicrosoft Office

About the role

  • The Plant Operations Quality Analyst is responsible for managing operational tasks end-to-end while ensuring accuracy, consistency, and adherence to Plant workflows and quality standards.
  • This role bridges execution and quality by not only completing work but actively validating outputs, identifying process gaps, and driving continuous improvement.
  • Success in this role requires strong attention to detail, ownership of deliverables, the ability to troubleshoot and resolve issues independently, and proactive communication of risks, trends, and opportunities for improvement.

Responsibilities

  • Manage assigned tasks to completion, ensuring accuracy and alignment with expectations.
  • Maintain organized work queues, track due dates, and ensure consistent throughput.
  • Maintain accurate logs, trackers, and documentation to support visibility and reporting.
  • Investigate operational or workflow issues, document findings, and support resolution efforts.
  • Support process consistency by reinforcing standards through daily execution.
  • Collaborate with team members to ensure alignment on workflows and quality expectations.

Requirements

  • Experience working in a structured workflow, ticketing, or queue environment.
  • Experience with documentation standards or compliance-driven processes.
  • Ability to follow and enforce documented processes consistently.
  • Proficiency in Microsoft Office (Excel, Outlook, Teams).
  • Ability to work independently while maintaining accountability.

Nice to have

  • Experience working with offshore/vendor teams (preferred, not required).
  • Familiarity with property/title-related documents (preferred, not required).
  • Six Sigma (Green Belt or higher) a plus.

Compensation

  • FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location.
  • The base salary (exempt) or hourly rate (non-exempt) is just one component of the total rewards package offered to our employees, including potential bonus or commission eligibility, insurance (medical/dental/vision/life/disability), matching 401(k) plan and matching employee stock purchase plan.

Benefits

  • FNF, its affiliates, and subsidiaries carefully considers multiple factors to determine compensation, including a candidate's education, training, specialty, experience, and work location.

Equal opportunity

  • POLICY FNF, its affiliates and subsidiaries, is an Equal Opportunity employer.
  • FNF, its affiliates and subsidiaries, is an Equal Opportunity employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.
  • Equal Opportunity employer.
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This listing is sourced directly from Fidelity National Financial's careers page and normalized into a canonical job model.