Freshworks
Senior Product Marketing Manager, Freshservice
San Mateo, CA, United States · Senior
Sponsorship not specified$192k-$235kDetected 18 hours ago
Product StrategySalesCustomer SuccessCommunication
About the role
- Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives.
- Software is a choice that can make or break a business.
- Business software has become a blocker instead of ways to get work done.
Responsibilities
- Own the go-to-market strategy for Freshservice's flagship ITSM and Enterprise Service Management (ESM) products.
- Lead product launches from strategy through execution, partnering closely with Product, Sales, Marketing, Customer Success, and PR.
- Proven ability to build sales enablement materials that reps actually use, not slide decks that live in a shared folder
- To create a better experience for their customers and employees.
- Create better or worse experiences.
- At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences.
- Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results.
- Come build it with us.
- Freshworks is looking for a Senior Product Marketing Manager to own the go-to-market strategy and narrative for our core service management products (Freshservice and Freshservice for Business Teams).
Requirements
- 8+ years of experience in product marketing, focused on enterprise SaaS or enterprise software
- Strong positioning instincts-you know the difference between a message and a claim, between differentiation and noise
Compensation
- The annual base salary range for this position is $192,000 - $235,000 USD.
Benefits
- With a fresh vision for how the world works.
Company info
- Craft compelling messaging and positioning that helps customers understand why Freshservice wins.
- Champion AI-powered service management, helping customers understand how Freshservice is redefining modern IT and business service management.
- At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities.
Equal opportunity
- We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
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This listing is sourced directly from Freshworks's careers page and normalized into a canonical job model.