SOVRN Creative

Demand Operations Manager

Boulder, Colorado or New York City, New York

Sponsorship not specified$90k-$130kDetected 5 days ago

SQLData AnalysisJiraConfluenceSalesforceCRMAccount ManagementExcelOnboardingSignal ProcessingCommunicationCollaborationProblem Solving

About the role

Strong technical background with a deep understanding of DSP integrations and exchange platforms.
Excellent customer relationship management skills, with a proven track record of championing customer needs and driving customer satisfaction.
The Demand Operations Manager, reporting to the Senior Director of Demand, will combine strategic thinking and technical expertise to scale our demand partnerships.

Serve as the primary technical point of contact for DSPs, providing support for integrations, troubleshooting, optimization, and ongoing account management.
Own the technical onboarding process for new demand partners, including integration testing, launch, and documentation.
Build and maintain strong relationships with DSPs and other strategic demand partners.
Monitor and analyze partner performance, identifying trends and optimization opportunities to improve spend, revenue, and efficiency.
Aggregate and analyze data from internal reporting tools to identify business trends and support strategic decision-making.
Own the end-to-end lifecycle of programmatic deals, manage deal configurations, and monitor deal pacing
Partner with Sales to translate buyer requirements into scalable deal strategies and maintain a library of standardized deal packages across formats and audiences.
Collaborate closely with Product and Engineering to improve SSP capabilities, auction mechanics, and operational processes.
Develop technical documentation, training materials, and best practices for both internal teams and external partners.

5+ years of experience in a technical account management role, preferably at an SSP or Curation business.
Internet savvy and strong proficiency in office productivity tools (Gmail, Google Apps, Confluence/JIRA, Salesforce CRM)
High proficiency in Microsoft Excel, Google Sheets (Vlookups, Formulas, pivot tables, etc)
Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
Strong problem-solving skills and the ability to troubleshoot technical issues effectively.
You are highly coachable while being able to work autonomously.

Strong understanding of programmatic advertising, SSPs, DSPs, and related technologies.

The annual base salary for this position is $90,000 to $130,000 in Colorado and $100,000 to $150,000 in New York.

In addition to base salary, this role may also be eligible for bonus opportunities, commission earnings, and/or equity awards, subject to the terms of the applicable plans.
Above all, you love learning and sharing what you know.
If you require accommodation due to a disability or medical condition, please contact peopleops@sovrn.com.
Individual compensation decisions are based on job-related factors including relevant education, experience, skills, and work location.

Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act.
Employer: Sovrn is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law.
Sovrn is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law.

This listing is sourced directly from SOVRN Creative's careers page and normalized into a canonical job model.