OpenGov

OpenGov

Manager II, Professional Services (Implementation)

US | Illinois | Chicago · Mid

Sponsorship not specified$135k-$152kDetected 29 days ago
Data EngineeringAccountingBudgetingExcelProcurementERPPerformance ManagementContract ManagementCustomer SuccessLeadershipCommunicationProblem SolvingMentoring

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odds of building a lasting career here

54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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H-1B wage level

the lottery is wage-weighted — each level is one more entry

Level IV · 4×
Level I$84,0741 entry
Level II$100,7972 entries
Level III$117,4993 entries
Level IV$134,2224 entries

This range already reaches Level IV — the maximum four lottery entries.

DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · Davenport-Moline-Rock Island, IA-IL. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.

Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • OpenGov is modernizing the way government operates - and our Professional Services team is at the center of every successful customer deployment.

Responsibilities

  • Own end-to-end delivery performance for a team of Implementation Analysts and/or Implementation Consultants - including hiring, onboarding, performance management, and career development.
  • Serve as the escalation point for complex implementation challenges, including data transformation, platform configuration, and cross-product workflow design, applying sound judgment to drive timely resolution.
  • Lead cross-functional alignment with Sales, Product, Engineering, and Customer Success to improve delivery quality, set accurate customer expectations, and surface and resolve systemic issues.
  • Identify portfolio-wide patterns and proactively develop scalable solutions - process improvements, tooling enhancements, or methodology updates - that reduce friction and improve delivery efficiency.
  • Champion team culture, accountability, and continuous development, creating an environment where analysts and consultants are set up to grow and deliver their best work.
  • Contribute to PS operational strategy by sharing insights, influencing delivery methodology, and participating in cross-functional initiatives that drive scalable growth.
  • Support recruiting, onboarding, and ramp planning to build team capacity in alignment with pipeline and business demand.
  • Strong analytical thinking and systems orientation - able to model complex customer workflows and develop resolution strategies for non-routine implementation challenges.
  • Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government.

Requirements

  • Bachelor's degree in a related field, or equivalent work experience.
  • 5+ years of project delivery experience in a SaaS or technology implementation environment, or equivalent.
  • Demonstrated people management experience including performance management, coaching, and team development is required.
  • Proven track record managing complex, multi-project portfolios with a high degree of customer-centricity and accountability for outcomes.
  • Demonstrated ability to make sound decisions in ambiguous situations while balancing competing priorities, customer needs, and resource constraints.
  • Ability to travel approximately 25% of the time.

Nice to have

  • Experience delivering implementations for government agencies or in regulated public-sector environments.
  • Familiarity with government budgeting, finance/budgeting solutions, procurement, permitting, licensing, asset management, or related domains.
  • Strong Excel skills, including VLOOKUP, pivot tables, and data formatting
  • experience with ETL tools or workflow automation is a plus.
  • On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

Compensation

  • Chicago, IL: $135,000 - $152,000
  • On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.
  • The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate's geographical location.

Benefits

  • Comprehensive healthcare options for individuals and families
  • Flexible vacation policy and paid company holidays
  • Paid parental leave, wellness stipends, and HSA contributions
  • Drive portfolio health by tracking team utilization, delivery metrics, and project risk - taking proactive, decisive action to protect customer and business outcomes.
  • Benefits That Work for You
  • Enjoy an award-winning workplace with the benefits to match, including:

Company info

  • We are passionate about our mission to power more effective and accountable government.
  • Our global team of 800+ employees is united in our commitment to challenge the status quo.
  • Partner with customers at all organizational levels to understand pain points, translate requirements into implementation strategy, and ensure a high-satisfaction experience from kickoff through go-live.
  • Experience engaging with customers at all organizational levels - from end users to executive stakeholders - with professionalism and strong business judgment.
  • Excellent verbal and written communication skills; able to build trust with internal teams, cross-functional partners, and external customers.
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This listing is sourced directly from OpenGov's careers page and normalized into a canonical job model.