Verisoul

Verisoul

Customer Solutions Manager

Austin

Sponsorship not specified$70k-$105kDetected 219 days ago
JavaScriptPythonSQLCustomer SuccessCustomer SupportCommunication

About the role

  • About Verisoul Verisoul stops fake accounts and fraud in the era of AI.
  • We distinguish real humans from bots and bad actors for high-growth companies like Clay, Augment Code, and Morning Consult.
  • We bring the energy and steadfast optimism needed to push through challenges and accomplish the impossible-while having fun. - Total Ownership: Be a self-starter and a self-completer.

Responsibilities

  • Own customer pilots from start to finish: write code snippets, configure dashboards, and ensure integrations are implemented correctly.
  • Own Technical Customer Support
  • Serve as the first line of technical support, responding quickly to customer questions and resolving integration or product issues.
  • Manage Customer Accounts
  • Own customer relationships post integration.
  • Drive Product Improvements
  • Build and Deploy AI Automation
  • Automate customer support, analytics, and operational workflows using AI agents.
  • Engineering: You provide the feedback they need to build the right features.
  • All-in Optimism: Building a startup is hard.

Requirements

  • 4+ years of experience across solutions engineering, sales engineering, product, technical customer success, support, or account management.
  • Code literacy with the ability to read and write code in Python or JavaScript and debug customer integrations.
  • Strong communication skills, with the ability to explain complex technical concepts clearly.

Nice to have

  • $25,000 - 50,000 tied to customer retention targets

Skills

  • Be a self-starter and a self-completer.

Compensation

  • $160,000 - 220,000 + Equity
  • Base Salary: $120,000 - $150,000
  • Bonus: $25,000 - 50,000 tied to customer retention targets
  • Life At Verisoul
  • In office 5 days a week in Austin, Texas!

Benefits

  • $10K Relocation Bonus
  • 100% Insurance Coverage
  • Unlimited Vacation

Company info

  • 6x ARR growth (to $2M) and scaled to 100+ customers.
  • First Principles Curiosity: Challenge assumptions with a beginner's mind.
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This listing is sourced directly from Verisoul's careers page and normalized into a canonical job model.