Sono Bello

Associate Practice Manager- Surgical Center

FL - Orlando · Full-time

Sponsorship not specified$25k-$32kDetected 40 days ago

AuditingPerformance ManagementEmployee RelationsCustomer SupportCommunicationMicrosoft Office

About the role

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures.
We believe everyone deserves to have their best body today and pursue their best life now.

Responsibilities

Oversee and support the day-to-day activities in an accredited out-patient surgical facility, delivering the Sono Bello patient experience, efficiently running of center operations, and building an outstanding team member culture.
Along with the PM, own and execute new initiatives, policies, product, and procedural changes/introductions as launched through the National Support Center (Corporate Headquarters).
Ability to build and champion action and development plans across team members within center to achieve company goals in a highly dynamic environment.
Delivers an outstanding Center business scorecard with a deep understanding of the metrics and drivers of performance.
Work with the National Support Facilities Team and Property MGMT to ensure Sono Bello's facilities meet the appropriate standards.
Accountable, along with the PM, for overtime hours and maintaining staffing levels necessary to maintain the mandated standard of care, especially during end of the month.
Facilitate and assure top quality communication among patients, surgeons, employees, and National Support staff.
Assure that patients, team members, and surgeons are always treated with appropriate respect as dictated by Sono Bello's Rights and Responsibilities document and Sono Bello standards.
Provide a timely and organized recruiting experience for potential new team member candidates in tandem with the National Support Talent Team.
Team Member Experience (TMX) lead prior to the new team members start date.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Ensure efficient and accurate clinician and front desk team member scheduling, with appropriate expertise across required technology platforms and tools.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
BA/BS Degree or equivalent combination of education and experience.
Possess experience or ability to perform audits utilizing established standards and systems, with the ability to communicate results and deficiencies in a manner that will impact outcomes. Must be proficient with MS Office and can learn a variety of computer operating systems. Ability to handle sensitive and confidential matters in an appropriate way.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals, and technical journals. Ability to write reports, correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of customers or employees of the organization.
Ability to conduct analysis of data from differing data sources with the ability to infer and summarize results. Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requires using the telephone and computer while communicating with internal and external customers and vendors. While performing the duties of this job, the employee is regularly required to use hands or fingers to handle and type. Specific vision abilities required by this job include close vision. Employee will sit for several hours each day but will also need mobility and ability to stand and walk for periods of time. Employee may need to lift up to 20 pounds on occasion.

Skills

Must be proficient with MS Office and can learn a variety of computer operating systems.
Ability to handle sensitive and confidential matters in an appropriate way.
Ability to write reports, correspondence, and procedure manuals.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to conduct analysis of data from differing data sources with the ability to infer and summarize results.
Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
While performing the duties of this job, the employee is regularly required to use hands or fingers to handle and type.
Specific vision abilities required by this job include close vision.
Employee will sit for several hours each day but will also need mobility and ability to stand and walk for periods of time.
Employee may need to lift up to 20 pounds on occasion.
This position works in an office environment.

Compensation

Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs.

Benefits

Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays. ( Benefits eligibility may vary based on employment status.)
Able to provide coverage as needed for staff members in a back-up capacity, across both front desk and clinical team members (understanding work activity limitations with required clinical licensing).
Team Members (including front desk, physicians, registered nurses, medical assistants, licensed practical nurses and consultants).
Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Company info

A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference.
We love what we do, and it shows!
A career at Sono Bello means being part of a dynamic and high-energy work environment, where each one of our team members can make a difference.
We are the national leader in providing cutting edge, personalized body transformations.
The Associate PM assists the Practice Manager in overseeing the delivery of our trusted brand of service, the Sono Bello patient experience, and the smooth and efficient operations of a Center's daily business activities.
The Associate PM partners with the Practice Manager to share in the responsibility for the performance and satisfaction of team members along with the delivery of business results within the center.
The Assoc PM role is a developmental role with the goal of becoming a fully qualified Practice Manager.
Requires using the telephone and computer while communicating with internal and external customers and vendors.

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This listing is sourced directly from Sono Bello's careers page and normalized into a canonical job model.