Teamdynamix
Senior Consultant, Process Improvement
Remote, USA · Senior
Sponsorship not specifiedDetected 12 days ago
Project ManagementAgileProcess ImprovementCommunicationMentoringPublic Speaking
About the role
- Identify and recommend improvements to business operations, services, and models centered around IT Service Management (ITSM), Project Portfolio Management (PPM) and AI and automation.
- Assist clients with defining and documenting the core processes necessary for successful adoption of the TeamDynamix application.
- Provide one-on-one, service management, PPM and AI & Automation related coaching to business leaders within the TeamDynamix client base.
Responsibilities
- Manage a group of assigned work requests and business process consulting projects.
- Develop process-focused capabilities to increase organizational agility and responsiveness to change.
- Deliver webinars & workshops on IT Service Management and ITIL-related topics such as Incident Management, Change Management, and Problem Management.
- Deliver webinars & workshops on Project Portfolio Management topics such as Project Management methodologies (e.g., Waterfall, Agile, Kanban), Project Request Evaluation, and Resource Management.
- Deliver webinars & workshops on Conversational AI strategy and business process requirements to streamline and automate processes.
Requirements
- Ten or more years of experience working and being a leader on project teams or processes.
- 5 or more years of experience working and being a leader on service management teams or processes.
- Ability to define business requirements and translate into creative solutions.
- Previous experience with TDX products.
- Experience with documenting and improving business processes.
Skills
- Excellent communication and facilitation skills to advise clients.
- Strong presentation and interpersonal skills.
Compensation
- Contribute to sales and marketing activities by contributing to webinars, attending industry conferences/tradeshows and presenting at the annual TeamDynamix Converge.
Benefits
- Comprehensive health insurance plans.
- Prioritized work-life balance, with 15 observed days off in addition to PTO.
- Family-friendly policies including paid parental leave.
- Paid life insurance, short-term, and long-term disability insurance.
- Remote-first with flexible working hours.
Equal opportunity
- Statement
- TeamDynamix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We also maintain a drug-free workplace.
- Our privacy practices can be found here https://www.teamdynamix.com/cpra/.
- For Rhode Island Applicants: TeamDynamix is subject to the provisions of the Workers' Compensation Act.
Visa & Work Authorization
- regardless of race, ethnicity, age, national origin, marital status, parental status, veteran status, citizenship status, gender, gender-identity/expression, sexual orientation, disability, genetic information and any ot
Apply directly at Teamdynamix →Create a free account for alerts like thisView Teamdynamix immigration profile
This listing is sourced directly from Teamdynamix's careers page and normalized into a canonical job model.