MMC
Associate Client Executive
Montreal - 1 Place Ville Marie
Sponsorship not specifiedDetected 8 days ago
Project ManagementExcelLeadershipCommunicationCollaborationProblem SolvingMentoringMicrosoft OfficeProperty & Casualty
About the role
- This is a Hybrid role based in Montreal and has a requirement of working at least three days a week in the office.
- The Associate Client Executive (ACE) serves as the primary advocate and day-to-day contact for a defined portfolio of clients within Marsh.
- Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
Requirements
- Bachelor's degree or equivalent work experience required
- Insurance broker's license, or ability to obtain, required
- Ability to work independently in a fast-paced environment and adapt to shifting priorities
Compensation
- Manage annual renewal process and other key deliverables, in coordination with placement advisory teams, risk consulting colleagues, and other technical specialists, as appropriate
Company info
- Description:
- We are seeking a talented individual to join our team at Marsh.
- The ACE supports new and existing clients by building and maintaining strong internal and external relationships, managing key documentation and deadlines, and delivering timely, tailored solutions.
- We will count on you to:
- Operate as the key day-to-day Marsh contact for assigned clients and serve as your clients' primary advocate within Marsh
- Facilitate best in class client service by timely responding to client inquiries, resolving routine issues, and addressing moderately complex questions and/or identifying appropriate client team or other colleagues to provide a response
- Anticipate, identify, and triage client needs to improve the overall client experience and ensure compliance with Marsh policies, documentation standards, and regulatory requirements
- Manage annual renewal process and other key deliverables, in coordination with placement advisory teams, risk consulting colleagues, and other technical specialists, as appropriate
- Review relevant contract documentation (e.g., required insurance coverage), compare against coverage and, in consultation with client team, draft and issue broker certification letters
- Ensure achievement of critical client needs, including: evaluate risks, develop solutions, articulate impact of options, leverage prepared analytics, and make recommendations across product lines
- Cultivate a comprehensive and robust understanding of changing market conditions, coverage trends, and emerging industry risk areas and relevant solutions
- Build and maintain strong relationships internally and externally with colleagues, clients, carriers, and other industry stakeholders and centers of influence
- Contribute to relevant thought leadership and amplify industry insights to professional networks
- What you need to have:
- Minimum of 2+ years of commercial P&C insurance coverage experience highly preferred
- Proficient in Word, Excel and PowerPoint
- What makes you stand out?
- Exceptional analytical, communication, project management and problem-solving skills
- CIP or CAIB designations (or working towards obtaining ) is an asset
- Why join our team?:
- You will have the opportunity to be immediately impactful as part of a dynamic and engaging team of professionals
- We empower you to thrive by encouraging you to pursue professional development opportunities, interesting work and mentoring from supportive, authentic leaders.
- We foster a vibrant and inclusive team culture where you can work with talented colleagues to create new solutions and have a meaningful impact for colleagues, clients and communities.
- With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
This listing is sourced directly from MMC's careers page and normalized into a canonical job model.