University of Tennessee at Chattanooga
One Stop Counselor - One Stop Student Services - UTK
Knoxville, TN, United States · Full-time
No sponsorshipDetected 7 days ago
AccessibilityCustomer SupportResearchCommunicationPublic Speaking
Stay score
odds of building a lasting career here
88Lottery-free
Cap-exempt (no lottery)100
Sponsors year-round90
Entry-level history60
PERM / green-card track50
Fits your clock70
Files H-1B any time — no cap, no lottery. The 2026 weighted-selection rule doesn't touch it, which makes this the strongest structural path for entry-level talent. Pay is often lower, but your odds of staying are dramatically higher.
Lottery odds assume a STEM candidate.
Personalize to your clock →Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- The Office of One Stop Student Services at the University of Tennessee, Knoxville (UTK) invites applications and nominations for our One Stop Counselor position.
- The University of Tennessee, Knoxville, has been ranked by Forbes as one of America's best large employers, as recognized on the 2026 list.
- The minimum starting salary for this position is $45,000.
Requirements
- High School diploma and 5 years of customer service experience, or
- Associate degree and 3 years of customer service experience, or
- Bachelor's degree and 1 year of customer service experience
- Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Skills
- Exceptional customer service skills and knowledge of basic service etiquette
- Exceptional oral and written communication skills; public speaking skills
- Ability to write clearly, concisely, and correctly
- Ability to engage and interact effectively with people of all ages and diverse backgrounds
- Ability to work as a team member
- Ability to analyze and interpret data and make independent decisions; responsible for decisions
- Ability to attend meetings, events, functions on and off campus and work weekends and evenings as required
- Ability to meet expectations in a fast-paced, dynamic, customer-oriented environment
- Highly motivated, focused, and results-oriented
- Knowledge of higher education, enrollment services, and student development
- Knowledge of the University of Tennessee, Knoxville, including institutional and unit policies, procedures, and processes
Compensation
- The minimum starting salary for this position is $45,000.
Benefits
- Generous paid leave, accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days
- Education benefits for employees and their dependents at UT System campuses
- Retirement and deferred compensation plans, including 401(k), 403(b), etc.
- Comprehensive medical, dental, and vision insurance plans
- University of Tennessee employees are eligible for a comprehensive suite of benefits that includes:
- The Division of Enrollment Management is committed to our Vision, Mission and Values.
- We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.
- Flexible work arrangements, offering a hybrid schedule to most team members
Company info
- We are seeking candidates who can contribute in meaningful ways to enhance the accessibility of higher education, fostering a diverse and inclusive academic environment, and improving the recruitment and graduation of our students.
Visa & Work Authorization
- Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Apply directly at University of Tennessee at Chattanooga →Create a free account for alerts like thisView University of Tennessee at Chattanooga immigration profile
This listing is sourced directly from University of Tennessee at Chattanooga's careers page and normalized into a canonical job model.