thebehaviorexchange

Administrative Operations Specialist - Frisco South

Frisco, Texas, United States

Sponsorship not specifiedDetected 44 days ago

ExcelCustomer SupportEHR/EMRLeadershipCommunicationOrganizational Skills

About the role

The Behavior Exchange is a Behavioral Health Center of Excellence® - providing ABA Therapy and autism care.
The Behavior Exchange offers individualized, early-start therapy and education programs for children with autism spectrum disorders, behavioral issues, developmental delays, and other special needs.
The Administrative Operations Specialist will also serve as a liaison for communication between site and central admin teams and to families interested in or participating in ABA and therapy services.

Receive phone calls for ABA and therapy operations answers questions/provides support as indicated or transfers calls to appropriate department.
Assist in obtaining financial documents from families.
Maintain and analyze multiple Excel spreadsheets for patient management that cannot be analyzed through deTASO reporting.
Understand various funding sources for therapy. Assist in explaining and obtaining financial documents from families.

While performing the duties of this job, the employee is frequently required to accurately communicate information and ideas so others will understand through sight and hearing.
The employee is regularly required to move including walking, running, jumping, and sitting.
The employee is regularly required to use hands and fingers to handle, lift, reach, and feel.
The employee is frequently required to stand and stoop, twist, bend, kneel, crouch, or crawl.
The employee must be comfortable around standard farm animals, including minimal allergies to touching, smelling, feeding, and engaging with animals.
Understand internal processes required for a child to receive services.

Ability to communicate effectively and professionally with a wide variety of people.
Must be able to work with children birth to age 21 and families who are at risk.
Strong organizational skills with attention to detail and accuracy.
Basic computer skills which include a working knowledge of keyboarding, database, word processing, spreadsheet, and Internet software.
Ability to handle multiple tasks in a very busy environment.
Ability to author routine reports and correspondence.
Ability to speak effectively before groups of families or employees of the organization.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Reports for work dressed appropriately and complies with company policies regarding the dress code.
Ability to maintain regular and punctual attendance.
Ability to complete tasks in a timely manner.

This listing is sourced directly from thebehaviorexchange's careers page and normalized into a canonical job model.