msgentertainmentholdingsllc
Employee Service Center Representative (Part-Time) - Sphere
Las Vegas, NV · Part-time
Sponsorship not specifiedDetected 1 day ago
ExcelEmployee RelationsHRISOnboardingCustomer SupportLeadershipCommunicationProblem SolvingTime ManagementOrganizational SkillsMicrosoft Office
About the role
- Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences.
- In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years.
- More information is available at www.msgentertainment.com.
Responsibilities
- Support employee onboarding by facilitating the completion of new hire paperwork for on-the-spot hires, conducting I-9 processing, and providing orientation and training support as assigned.
- Partner with Coordinators and assigned ESC Leadership in all areas of day-to-day departmental orientation.
- Support Employee Service Center office with assigned on-site support and tasks essential for sustaining smooth business operations.
- Previous call center, HR or administrative (scheduling, payroll, employee services) support experience.
Requirements
- Proficiency in Microsoft Office Suite including MS Word, PowerPoint, Excel and strong computer skills; experience with HRIS (e.g., Oracle) and case management software is a plus.
- Demonstrate proficiency in delivering exceptional customer service to a diverse range of internal stakeholders within a large-scale entertainment venue, coupled with the ability to navigate calmly and effectively through interactions.
Compensation
- Support employee staffing issues; including missed clocks, schedule changes, attendance matters, pay inquiries, Time and Attendance discipline issues and other general questions.
Visa & Work Authorization
- on, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status
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