Coveo
Product Specialist
Quebec City (Province of Quebec, Canada)
Sponsorship not specifiedDetected 14 days ago
JavaScriptPythonCSSComputer VisionExcelCommunicationCollaboration
About the role
- You believe that every work experience is an opportunity for learning and growth.
- You are passionate about technology and web development.
Responsibilities
- Turn support interactions into impactful product experiences
- What if every support case you handled became an opportunity to create real value for clients?
- At Coveo, support is not just about solving issues, it's about empowering users to get the most out of our technology and achieve their goals.
- Far from the stereotypes of traditional call centers, Coveo's support team operates differently.
- Manage and prioritize support cases, ensuring timely and high-quality resolutions.
- Collaborate with R&D and cross-functional teams to deepen your understanding and resolve complex cases.
- Participate in team meetings to share your learnings and support continuous improvement initiatives.
Requirements
- You have knowledge of Python, JS, CSS, and HTML.
- You are organized and capable of juggling multiple priorities without losing track.
This listing is sourced directly from Coveo's careers page and normalized into a canonical job model.