Saviynt

Saviynt

Identity Security - Sr. Customer Success Manager - West

El Segundo, CA · Senior

Sponsorship not specified$160k-$190kDetected 113 days ago
Incident ResponseSalesAccount ManagementProcess ImprovementCustomer Success

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odds of building a lasting career here

61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 11 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 50%

Of 6 labor certifications old enough to have been used, 3 expired without the employer filing the next step. Median time from filing to decision: 505 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

15 transfer filings in the last year, covering 15 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI.
  • Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world's leading brands, Fortune 500 companies and government institutions.
  • For more information, please visit www.saviynt.com.

Requirements

  • Knowledge and experience in Identity and Access Management (IAM) required
  • Extensive experience in customer success management/account management for complex software implementations with Fortune 500 / Global 1000 companies across a variety of industries.
  • Experience in process improvement, decision-making, planning, analysis, and service excellence.
  • cybersecurity and/or compliance background also very valuable.
  • Strong knowledge of cloud, hybrid, and on-premise IT architectures and deployment models.
  • History of being able to understand technical and complex software environments and bridge the gap in terms of communicating those concepts in language meaningful to the business
  • similarly, being able to translate business needs to potential technical solutions.
  • Tenacious desire to see customers succeed and thrive.
  • Previous experience within a customer success role within a SaaS organization.
  • Demonstrated ability to manage customer relationships and work through potentially difficult challenges to achieve positive outcomes.
  • Cheerful willingness to be a hands-on contributor and stay detail-focused while maintaining an outcome-based perspective.
  • Available to customer sites, as needed (up to 50%)
  • Benefits

Compensation

  • If required for this role, you will: - Complete security & privacy literacy and awareness training during onboarding and annually thereafter - Review (initially and annually thereafter), understand, and adhere to Information Security/Privac

Benefits

  • You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Company info

  • We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work.

Equal opportunity

  • equal opportunity employer and we welcome everyone to our team.

This listing is sourced directly from Saviynt's careers page and normalized into a canonical job model.