Rochester

Supervisor, Residential Dining-5

Frederick Douglass, USA · Full-time

Sponsorship not specified$23k-$32kDetected 28 days ago

Customer SupportLeadershipCommunicationOrganizational SkillsFood Safety

About the role

Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability.
Assists with monitoring and assessing customer flow and operational procedures to meet demand.
Ensures efficient and timely service at all times.

Ensures exceptional customer service and maintains high standards of food safety, cleanliness, and product quality while leading a team of represented, agency, and student staff.
Directly supervises employees, trains, assists with scheduling, and manages a residential dining operation, acting as a liaison between students, staff, and the dining management team.
Maintains accurate records of operational procedures and inventory procedures.
Works closely with leadership and peers to plan and implement menu updates, events, or special promotions that enhance the customer experience.
Assists leader with building a positive work environment.
Performs disciplinary action as needed, up to and including discharging subordinates when necessary.
Maintains financial records and assists with the daily reconciliation of point-of-sale transactions and reports discrepancies when necessary.

ServSafe Certification and other applicable certifications within 1 year required
Trains staff as required.
Evaluates employee performance with input from other leaders as required.

High School diploma or equivalent and 3 years of experience in a food services or dining operations role required
Associate's degree in Business Management, Hospitality Management, a food-related service, or related field preferred

Ability to lead and manage others required
Excellent communication and interpersonal skills required
Excellent customer service required
Ability to handle multiple tasks simultaneously required
Strong organizational skills and attention to detail required
Basic knowledge of food safety standards and point-of-sale handling procedures required
Ability to train, motivate, and develop staff required
Ability to work flexible hours, including evenings and weekends, based on operational needs required

$23.06 - $32.29
The referenced pay range represents the minimum and maximum compensation for this job.
Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Assists with inventory control, product ordering, and restocking of food and supplies.
Ensures items are always stocked and available for menu use.
Maintains financial records and assists with the daily reconciliation of point-of-sale transactions and reports discrepancies when necessary.
Makes financial recommendations to leadership based on operations for the annual capital budget process.

equity, leadership, integrity, openness, respect, and accountability.
Participates in collecting quality control and quality assurance data to meet requirements of the Department of Health and departmental standards.
Minimum Education & Experience:
Or equivalent combination of education and experience Experience in a leadership position preferred

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better.
This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected

This listing is sourced directly from Rochester's careers page and normalized into a canonical job model.