NewRocket

NewRocket

Solution Architect-ServiceNow Service Portal (US or Canada)

US or Canada - Remote

Sponsorship not specifiedDetected 21 days ago
JavaScriptAngularHTMLCSSSassRESTWireframingCollaboration

About the role

  • NewRocket brings 20 years of advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences.
  • Our Approach to Work At NewRocket, people are not just the backbone; they're the heartbeat.
  • We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table.

Responsibilities

  • Create mobile and web applications based on site maps, wireframes and visual designs using standards compliant JavaScript, HTML5 and CSS3.
  • Manage all aspects of application development, including design, coding, debugging, testing, troubleshooting, and documenting systems, query optimization, and report-writing.
  • Design and customize Service Portal ServiceNow applications or product based solutions based on ServiceNow applications.
  • Implements integrations with ServiceNow Discovery and Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS ).
  • Create and execute development plans as appropriate to meet changing needs and requirements.
  • Draft use cases and functional requirements documents.
  • Reviewing and providing guidance on functional requirements documents.
  • Solid understanding of building performant and scalable user interfaces with large scale data, an obsession with design aesthetics, and engineering excellence.
  • Understanding of object-oriented and relational database design.
  • Exposure and understanding of design patterns.

Requirements

  • 5+ years of ServiceNow Platform experience, with an in-depth understanding of ServiceNow architecture.
  • 5+ years of experience in application development at a SaaS, PaaS, or Enterprise Software Development Company, preferably ServiceNow.
  • Experience with ServiceNow Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap).
  • ServiceNow Application Development (Scoped Applications) experience.
  • 3rd Party Integrations Development (REST, SOAP, MID Servers, etc) experience.

Company info

  • Conduct requirements gathering workshops for customers
  • Collaboration with customers is something you love to do! Including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Visa & Work Authorization

  • us, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status For individuals with disabilities who would like to request

This listing is sourced directly from NewRocket's careers page and normalized into a canonical job model.